Volkswagen of Union

Great VW Dealer! This is our fifth car from Volkswagen of Union and we would not go anywhere else. Nadia is knowledgeable, courteous, and professional. Thanks to he This is our fifth car from Volkswagen of Union and we would not go anywhere else. Nadia is knowledgeable, courteous, and professional. Thanks to her we left with a great deal and we are sure to be back next time. More

Professional and Personable. I worked with Rick Farfan who was very professional and pleasant to work with. I also knew what I wanted since I have leased before and it made the sa I worked with Rick Farfan who was very professional and pleasant to work with. I also knew what I wanted since I have leased before and it made the sale a lot quicker. If you're considering leasing or purchasing Rick knows what he is doing and if you are reasonable on your end with what you want, he works with you to the end. More

Tiguan It was a good experience buying new tiguan. Roger was great and over all dealership is good. It worked out nice. We will recommend them for future bus It was a good experience buying new tiguan. Roger was great and over all dealership is good. It worked out nice. We will recommend them for future business More

Moderate Ok at first. Then conversation began later on. Hard to negotiate. Took time to know their customers. At first they didn’t except we were going to l Ok at first. Then conversation began later on. Hard to negotiate. Took time to know their customers. At first they didn’t except we were going to lease it. Underestimate us More

great experience CJ was unbelivable. No pressure and very funny This dealeship offer me a really good price and services so far I'm very very happy CJ was unbelivable. No pressure and very funny This dealeship offer me a really good price and services so far I'm very very happy More

Customer service Christian provided exceptional help during my purchase visit. It was easy, fast, he was knowledgable, helpful, nice, very easy to work with. I would g Christian provided exceptional help during my purchase visit. It was easy, fast, he was knowledgable, helpful, nice, very easy to work with. I would go back to get another car with him! More

bad service experince at vw union service center. 1st up the recall fix took 6 hours. i wasnt offered a loaner vehicle or drop and or a pick up from my place, which is around 20 miles. i had to spend 1st up the recall fix took 6 hours. i wasnt offered a loaner vehicle or drop and or a pick up from my place, which is around 20 miles. i had to spend 70$ on unber to fix a company recall. Post the recall fix, i found black grease stains on the roof from inside the car. wow! some standards. i told them of a brake issue i have been having.. instead of taking time to understand it, i was hurried out since it was closing time for them. the delearship didnt even wash the car properly before they handed it out to me. More

2.5 Hour Oil Change I had a scheduled oil change for 12:30pm on a Tuesday afternoon which turned into 2.5 hours later. Very unhappy with the service. Luckily my oil chang I had a scheduled oil change for 12:30pm on a Tuesday afternoon which turned into 2.5 hours later. Very unhappy with the service. Luckily my oil change came at no charge. However, I was told my tires were aligned and no mention of that on my paperwork. I was also given a note about an oil leak but no one spoke to me about these concerns. This was my first and very much so last time coming to this service department. More

Excellent service This dealership is amazing. Helpful, straight-forward and helpful from sales to service. Christian from sales is excellent, not pushy. I highly recomm This dealership is amazing. Helpful, straight-forward and helpful from sales to service. Christian from sales is excellent, not pushy. I highly recommend this dealership. More

Rick ROCKS I just purchased a 2016 VW Passat. Rick Farfan was a pleasure to work with. Personable, great listener, understood my needs and was accommodating to I just purchased a 2016 VW Passat. Rick Farfan was a pleasure to work with. Personable, great listener, understood my needs and was accommodating to my requests. I strongly recommend both Rick and VW of Union. Lisa R More