Volkswagen of Union

Good location, easy access; large variety of vehicles; clean dealership with Friendly staff; overall excellent service! I would definitely recommend purchasing/leasing from union VW. clean dealership with Friendly staff; overall excellent service! I would definitely recommend purchasing/leasing from union VW. More

Braulio did an excellent responding to all my questions and insuring I had all the information necessary to make a decision. He utilized his team and Ryan helped search inventories to get the VW I wanted. and insuring I had all the information necessary to make a decision. He utilized his team and Ryan helped search inventories to get the VW I wanted. I strongly recommend the Union VW team. You will be treated with full respect and good follow up. More

Overall low pressure, positive experience. I enjoyed working with Ricardo as he was able to relate to me as a musician and someone who is currently cost-conscious. I would recommend him to others lookin working with Ricardo as he was able to relate to me as a musician and someone who is currently cost-conscious. I would recommend him to others looking for a VW. I also appreciate that the dealership was able to use my recent graduation to get a better deal worked out on my lease. I'm happy so far with the follow-up and how my questions were answered, and that the folks there were willing to run financing vs. lease numbers on two different models. I think a survey is useless without constructive criticism, and mine is that I heard the classic "what can I do to get you in the car today?", as well as the same "what is your credit rating on a scale of 1-10?" from two different salespeople. I think the dealership would benefit from having the sales consultant I worked with run up the financial numbers, instead of deferring to another person in a separate office. That part of the sales experience felt like a cookie-cutter "closer" scheme. If the price could have come down a little further, I could have been in the model that I really wanted, but I understand that dealerships and salespeople have goals to hit and mouths to feed like the rest of us. In addition, it would be smart to advise customers on how long they can expect for the entire transaction to be complete (I understand that it takes time to draw up the paperwork and that a long time can be viewed as a "deal-killer" by a sales team). I'd like to emphasize that Ricardo, in particular, was pleasant, knowledgeable and approachable, which is exactly the type of salesman I want to deal with in this situation. More

We had a great experience Ricardo is very friendly and professional. I would recommend Union Volkswagen if you are in the market for a car. professional. I would recommend Union Volkswagen if you are in the market for a car. More

After price shopping the VW dealers in this North Jersey area, Union VW had the most agreeable pricing. The salesman Nabil G. was courteous and professional throughout the entire transaction and it went ver area, Union VW had the most agreeable pricing. The salesman Nabil G. was courteous and professional throughout the entire transaction and it went very smoothly. The car was delivered in a timely fashion and the paperwork was completed in short order. For a big, important purchase, Union VW made this a pleasant experience at a very satisfactory price. I would recommend this dealership to others. More

There was a problem with email at the dealership but they worked it out. Very happy with Travis and the team over there in the end. worked it out. Very happy with Travis and the team over there in the end. More

I enjoyed my car buying experience. My brother contacted Nabil G, on the internet, he met us at the door. We were shown the car and went for a test drive to the service department. My car had to outfitted Nabil G, on the internet, he met us at the door. We were shown the car and went for a test drive to the service department. My car had to outfitted with hand controls before I could take delivery. I received a great deal and I am very happy with my car. The car and I are in our honeymoon stage and this is the beginning of a beautiful relationship. U.Rowland More

My first experience at Union Volkswagen was nothing but effortless and distinguished. Our sales consultant, Nabil Ghoniem, was a pleasure to work and do business with. My father and I walked into the deale effortless and distinguished. Our sales consultant, Nabil Ghoniem, was a pleasure to work and do business with. My father and I walked into the dealership looking to buy a used car. However, after working and spending time with Mr. Ghoniem, our minds had quickly changed. His knowledge on the brand, as well as his business ethics, were outstanding which made our decision easy to buy a brand new Volkswagen from your dealership. I have had the car for about two weeks and I love it! -Thank you, Gabrielle Gargiulo More

Sales person(Mike Nunes) was very communicative, friendly and personable. The deal was fair. I'm happy with my overall experience. If there is one area that may need fine tuning. It would be the way the rest and personable. The deal was fair. I'm happy with my overall experience. If there is one area that may need fine tuning. It would be the way the rest of the staff I dealt with after the deal was set. Not very friendly(except for the salesperson). Then again it's too be expected from most car dealers. More

At first I was only looking forward to getting a new car and not what I was going to have to go through to buy it. I went to plenty of dealerships only to find that my experience was turning out just as I e and not what I was going to have to go through to buy it. I went to plenty of dealerships only to find that my experience was turning out just as I expected. Then I went to Union Volkswagen, and since the car I was looking for from the beginning was a Jetta, I figured all Volkswagen dealerships were the same. NOT SO, from the second I walked in and was greeted by their associate Nabil and he made me feel like everything I was looking for was being considered and he wasn't going to use the normal backdoor scams I was used to listening too. They were straight forward and there were no surprises or unexpected events all the way to signing the paperwork. This is the only dealership i will do business with from now on and if you don't want hassle i recommend you give them a try too. Thanks Union VW! More