Volkswagen of Palatine

Though there was conflict n price advertised, overall I am happy with the vehicle & Rafal's persistence to get me a good rate. I felt like he didn't mind over extending himself to assist us. And my family am happy with the vehicle & Rafal's persistence to get me a good rate. I felt like he didn't mind over extending himself to assist us. And my family and I love the car! Thank you More

I felt like I got a fair deal for a used car that I was looking for. They wanted to make a deal, so they came down a little on price. I was at another dealer that refused to negotiate. looking for. They wanted to make a deal, so they came down a little on price. I was at another dealer that refused to negotiate. More

The Autobarn VW of Mount Prospect went out of their way to quickly find the car that had the features and options that met my requirements. Ron Roark in particular did a great job to personally ensure that to quickly find the car that had the features and options that met my requirements. Ron Roark in particular did a great job to personally ensure that the purchasing process was conducted smoothly and that the car I purchased was properly prepared prior to delivery. More

Rafal did a great job and worked with us through the buying process. Showed us all the cars that we wanted to see and helped us to make the best decision. Too bad that he has to work with some sales man buying process. Showed us all the cars that we wanted to see and helped us to make the best decision. Too bad that he has to work with some sales managers that provide misleading information that affected the sales process, at the end, Rafal did a great job and saved the day. More

James was very friendly, helpful and informative. He made me feel comfortable and at ease. I would definitely recommend him to friends and family. He was helpful but not pushy. made me feel comfortable and at ease. I would definitely recommend him to friends and family. He was helpful but not pushy. More

Excellent job in getting the price we were looking for and no hassels. I would recommend this dealership along with Kalina who helped out with everything! Thank you and no hassels. I would recommend this dealership along with Kalina who helped out with everything! Thank you More

Chris was very knowledgable with the cars and all the options possible. It was refreshing dealing with him on this new car purchase. I did not walk away with the feeling that I just went through the typi options possible. It was refreshing dealing with him on this new car purchase. I did not walk away with the feeling that I just went through the typical sales process; no hard sell tactics. I had neglected to empty out my car, and was courteous enough to come by my home to return my things. I would defiantly recamend Chris to anyone looking to purchase a new or used vehicle. More

This is our second purchase of a VW from the Autobarn, as it is conveniently located near our home in Mount Prospect. Graciano was most professional and courteous, we will recommend him to other friends int it is conveniently located near our home in Mount Prospect. Graciano was most professional and courteous, we will recommend him to other friends interested in purchasing a VW from the Mount Prospect Autobarn. More

I felt I was treated fairly and honestly throughout the sales process. I thought the dealership provided great service and was very friendly. This is my second car I have leased through them and I would sales process. I thought the dealership provided great service and was very friendly. This is my second car I have leased through them and I would recommend their services to anyone. More

Excellent Service and very friendly..... I would recommend your dealer/services to others!!!!Thx!!! Ron and Vic went out if their way to help us and were very descriptive....thx guys!! recommend your dealer/services to others!!!!Thx!!! Ron and Vic went out if their way to help us and were very descriptive....thx guys!! More