Volkswagen of Palatine

Great Dealership. Very client oriented. I would definitely buy another vehicle from the Autobarn in Mt. Prospect. Ronnie is an excellent saleman and very knowledgible. definitely buy another vehicle from the Autobarn in Mt. Prospect. Ronnie is an excellent saleman and very knowledgible. More

Martin read my mind and knew excactly what kind of car I wanted as soon as I told him my situation. He sat me down In a GTI as the best fit for me, Martin also got me all the features I wanted including col wanted as soon as I told him my situation. He sat me down In a GTI as the best fit for me, Martin also got me all the features I wanted including colors which I wanted. He explained all the features and showed me how to use them all. Martin is the greatest dealer I ever dealt with. More

Ron was very friendly and real- he didn't push things I didn't want but was excited to serve me he also made sure I was happy with what I was test driving! didn't want but was excited to serve me he also made sure I was happy with what I was test driving! More

Kalina was very helpful and found several options of cars that fit what I was looking for. She was also very knowledgeable about the car and its features. She was able to find a car that fit exactly what I that fit what I was looking for. She was also very knowledgeable about the car and its features. She was able to find a car that fit exactly what I was looking for. She also spent all the time I needed to make my decision and was very patient. More

I came ready to purchase a vehicle if it was the right fit and when I found the right car the process was very quick and easy. My experiences in the past have not always been like this at other dealership fit and when I found the right car the process was very quick and easy. My experiences in the past have not always been like this at other dealerships so I found it very refreshing. Everyone at the dealer did an excellent job from top to bottom. I will absolutely be going back for my next purchase. More

James was wonderful to work with. He was very helpful and knowledgeable. We were a little less than pleased when his boss tried to strong arm us into paying more than the car was listed for by telling u and knowledgeable. We were a little less than pleased when his boss tried to strong arm us into paying more than the car was listed for by telling us that there was an "online buyer" ready to pay $2000 above the listed price. Shady business practices, if you ask me. However, James was awesome and was able to negotiate a price we felt comfortable paying. In the end, we felt we got a good deal, but did not appreciate the attempt to ask us to pay more than the car was even listed for. More

Everyone at this dealership has always been very responsive to our needs, whether it is in Service or Sales. We have purchased several cars from this dealership and will continue to do so in the fu responsive to our needs, whether it is in Service or Sales. We have purchased several cars from this dealership and will continue to do so in the future. We love our new (to us) Touareg and we couldn't have found it if James and Robbie had not been so helpful. More

I had a fantastic experience while acquiring my Passat at the Autobarn dealership. Specifically, Ron Roark provided me with honest and compassionate customer service. He was very considerate and answered all the Autobarn dealership. Specifically, Ron Roark provided me with honest and compassionate customer service. He was very considerate and answered all my questions and concerns. Ron was very friendly and more than willing to go above and beyond in serving my needs as a customer. I would definitely recommend working with Ron to anyone that is considering getting a VW. More

I recently bought my first car at the Autobarn in Mount Prospect and had a great experience. My parents had bought a Volkswagen Passat about two years ago and were so happy with the car and the customer se Prospect and had a great experience. My parents had bought a Volkswagen Passat about two years ago and were so happy with the car and the customer service they recieved, so I knew where I wanted to go to buy my car. Ron Roark, the salesman who helped me with my purchase, was so helpful and honest making the car buying process easy and helping me feel confident in my decision. Ron was down to earth and worked hard to get me the best deal he could. Ron was still following up with me a week after I took my car home to make sure that everything was working and I was fully satisfied with my purchase. I would highly recommend Ron and the Autobarn to anyone looking to buy a new car. More

A pleasure to work with Kalina Stoyanov, she was patient, friendly and extremely helpful with my vehicle search and eventual purchase. I highly recommend her and the team at Autotbarn VW of Mount Prospect. friendly and extremely helpful with my vehicle search and eventual purchase. I highly recommend her and the team at Autotbarn VW of Mount Prospect. More