Volkswagen of Palatine

The experience at this dealership was nothing short of spectacular. We were greeted with smiles and warmth as we embarked on one of the most difficult and stressful experiences for any consumer, buying a spectacular. We were greeted with smiles and warmth as we embarked on one of the most difficult and stressful experiences for any consumer, buying a car. Graciano was exceptionally well versed in his profession and was able to help us find the right car for a reasonable price. We never felt taken advantage of or any notions of being given a bad deal. We left with a brand new Jetta and the comfort of knowing that the car would be covered for any issues for the duration of the contract. I highly recommend this dealership and sales representative. More

I test drove 2 Audis Q5s at this location, the first time with James and the second time with Robert. Both times I did not feel the usual pressure and shadiness that prevails in car buying experiences, and w with James and the second time with Robert. Both times I did not feel the usual pressure and shadiness that prevails in car buying experiences, and was extremely well taken care of. Robert is passionate anbout cars and we had some very insightful conversations on the various alternatives to the car I tested. The answers to my questions were pretty straight forward and I did not feel at anytime that my time was being wasted. I ended up with a different car brand, but had I chosen the Q5 I would have most likely gone with the Autobarn. More

I really enjoy dealing with Rafal. He is very polite and knows his business. He greets you with a smile, he listens to your issues and deals with them in a very professional manner. We came to buy our car j knows his business. He greets you with a smile, he listens to your issues and deals with them in a very professional manner. We came to buy our car just few minutes before their closing time. Rafal and other employees stayed late to finalize our purchase. Paperwork was done in no time. They took care of business to my satisfaction. I will recommend Rafal and this dealership to any friend looking to buy a car. More

Rafal was great. First time I have been able to sit in the room when I bought a car with my husband. Not big on conflict over pricing, but Rafal and Vic made it painless. I love my new Tiguan! Love the the room when I bought a car with my husband. Not big on conflict over pricing, but Rafal and Vic made it painless. I love my new Tiguan! Love the upgrades. More

The whole experience was actually enjoyable. I was treated well, with no pressure, and I got a fair deal on my trade-in and my purchase. Graciano was great. He was friendly, polite and very knowledgab treated well, with no pressure, and I got a fair deal on my trade-in and my purchase. Graciano was great. He was friendly, polite and very knowledgable about all of the models. I would buy another car from Graciano. More

I had a positive experience at this VW dealership. Everyone was very friendly and took into account the money I was able to spend. I got a great deal on a 2012 VW Touareg that I am very happy with, al Everyone was very friendly and took into account the money I was able to spend. I got a great deal on a 2012 VW Touareg that I am very happy with, along with the trade in of my Acura as part of the deal. I would recommend this dealership. More

I came to this dealership to lease a new VW CC, this was my first time financing a car. I decided to come to this location because I heard very good things about Vic, the GM. I came in to show my dad the c my first time financing a car. I decided to come to this location because I heard very good things about Vic, the GM. I came in to show my dad the car I wanted Kalina had it cleaned and ready for me to go! I was assisted by Kalina who was so sweet, funny and eager to please. Once my dad was on board the offers began we came to a quick agreement no hassles! Vic and Kalina made sure we were happy and got the best deal for us. Overall I was so happy with the atmosphere, the service and the professionalism. I definitely recommend anyone looking to buy or lease a car to come to this location! You will not be disappointed :) More

I had encountered a few issues with my newly pursued car. The sales manager Vic worked very hard to find a solution to this problem, I am now a happy autobarn costumer, because they took the time to listen t The sales manager Vic worked very hard to find a solution to this problem, I am now a happy autobarn costumer, because they took the time to listen to me. More

Everyone who worked with me was wonderful! The whole staff made me feel very comfortable and they were able to earn my trust in their knowledge and advice. They were very professional and I am very hap staff made me feel very comfortable and they were able to earn my trust in their knowledge and advice. They were very professional and I am very happy with my new Jetta :) More

Terrific experience. I ended up getting pricing through Edmunds and the internet, and they provided the best price. Their communication was clear, and they moved as quickly as I needed. Highly recommend! Edmunds and the internet, and they provided the best price. Their communication was clear, and they moved as quickly as I needed. Highly recommend! More