431 Reviews of Volkswagen of Duluth - Service Center
Daniel was very professional and did everything to make my first experience with their service department as best as it could be. my first experience with their service department as best as it could be. More
Great service and staff. Appreciate being kept informed as the process goes on regarding the status of my vehicle and any problems that are come across. Appreciate being kept informed as the process goes on regarding the status of my vehicle and any problems that are come across. More
I recently had the pleasure of working with Dan at Volkswagen, and I can't say enough good things about the experience. From the moment I walked in, Dan made sure I felt valued and heard. He was incre Volkswagen, and I can't say enough good things about the experience. From the moment I walked in, Dan made sure I felt valued and heard. He was incredibly knowledgeable, patient, and genuinely committed to resolving the issue with my car. Dan kept me informed every step of the way, making sure I understood what was happening and why. Volkswagen as a company also exceeded my expectations. The level of professionalism and care they showed in handling my car issue was outstanding. They went above and beyond to ensure my car was back on the road quickly and in perfect condition. I left feeling confident in both the service I received and the integrity of the brand. Thank you, Dan, and the entire Volkswagen team, for turning a potentially stressful situation into a positive experience. I highly recommend both Dan and Volkswagen for anyone in need of exceptional service! More
Great 1st time service experience. Tanner was very friendly and explained everything very well. Thank you! Tanner was very friendly and explained everything very well. Thank you! More
Daniel was fantastic to work with - he listened to my concerns, had the technicians address those concerns, and then clearly enumerated all the maintenance items my vehicle needed and help me prioritize concerns, had the technicians address those concerns, and then clearly enumerated all the maintenance items my vehicle needed and help me prioritize them. More
I was on vacation with my 3 kids in Duluth. We were just about to head home to Minneapolis when I noticed my tire pressure light come on. I called VW Duluth and Daniel told me he could get me i We were just about to head home to Minneapolis when I noticed my tire pressure light come on. I called VW Duluth and Daniel told me he could get me in for a quick fill and pressure check on the tires. They found a nail in my tire during the check up. They were completely booked with appointments all day, but Daniel said he would be worried about us driving all the way back to Minneapolis, especially with the kids. We had about a 40 minute wait, but Daniel was able to get us in for a quick tire patch. I was so grateful for their kindness and their help. Nice team, good humans. More
Clean, professional, helpful, listening, good guidance. The service was quick also. Always a good experience. The service was quick also. Always a good experience. More
Service people were very friendly and they did a great job working on my car. job working on my car. More
Dan was amazing. The belt was recently changed but was told it was needed to be changed. Kinda sketchy The belt was recently changed but was told it was needed to be changed. Kinda sketchy More