Volkswagen of Duluth - Service Center

Our dealership in Duluth, Minnesota has been superb. Daniel has been especially excellent and very thorough and helpful. He told us daily when he would update us regarding our service and called almost Daniel has been especially excellent and very thorough and helpful. He told us daily when he would update us regarding our service and called almost to the minute when he said he would. There were many difficulties regarding the technology in my car and service department at Volkswagen Duluth tried every repair and replacement that Volkswagen IT gave them. The service department and service department worked their hardest to get things taken care of. Unfortunately Volkswagen corporation IT department was unable to fix our vehicle and its technology problem. Despite the excellent service department and Dan's prompt updates, I am more than unimpressed with Volkswagen corporation as a whole. I will not be purchasing another Volkswagen in the future due to this issue with my specific IT/Bluetooth problem in my car and Volkswagens inability to repair this problem in my custom order r-line premium model, The car was not cheap and this simple problem should have an easier repair and at least a resolution in my problem or compensation for it. I cannot express again how wonderful the service department and Daniel have been at Volkswagen of Duluth, though. It is quite unfortunate More

Very friendly staff and thorough work done on my vehicle! I will definitely be back! I will definitely be back! More

It's very expensive to get work done here and I would recommend you do a lot of basic matience yourself. recommend you do a lot of basic matience yourself. More

everything was excellant---no complaints w e were treated very well and we enjoyed the video of the auto being surviced- treated very well and we enjoyed the video of the auto being surviced- More

Scheduling service was simple with the online scheduling service! Service was preformed on time and with excellent staff! service! Service was preformed on time and with excellent staff! More

Friendly. Accommodating. But the wait times are extreme even for a simple oil change. Often mis diagnosed when I have been there requiring another appointment Accommodating. But the wait times are extreme even for a simple oil change. Often mis diagnosed when I have been there requiring another appointment which is an inconvenience as I live over an hour away. More

They were fast, accommodating, and did the job quicker than expected. And even though I wasn't buying a car, the sales staff were nice enough to show me around a couple on the lot. than expected. And even though I wasn't buying a car, the sales staff were nice enough to show me around a couple on the lot. More

Dan is kind and approachable and makes me feel welcome. I paid cash and he didn’t bat an eye which was welcome because i felt like a money launderer (which I’m not 😀) I paid cash and he didn’t bat an eye which was welcome because i felt like a money launderer (which I’m not 😀) More

Nice place service took a bit long for an oil change and tire rotation. Nice to have free WiFi tire rotation. Nice to have free WiFi More