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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
438 Reviews
Call Service Center (218) 623-6951

438 Reviews of Volkswagen of Duluth - Service Center

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June 04, 2025

Very accommodating in my request to not rotate my tires. Also due to the duration of the oil change and software upgrades they gave me a ride home and also delivered my car when the work was complete. More

by mtsch651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Volkswagen of Duluth responded

Thank you for your review! We're glad we could accommodate your request and make the service process as convenient as possible. From the ride home to delivering your vehicle, it's always our goal to go the extra mile. We appreciate you choosing Volkswagen of Duluth!

May 31, 2025

Recall was taken care of efficiently. The service department personnel are very nice and accommodating with my pickup schedule. More

by daisybug1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2025 -

Volkswagen of Duluth responded

Thank you for the kind words! We're glad to hear the recall was handled efficiently and that our service team could accommodate your schedule. We appreciate you choosing Volkswagen of Duluth!

May 30, 2025

Terrific service! So pleased to have our Tiguan an Jetta maintained by your staff.well done. More

by mossrhys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Volkswagen of Duluth responded

Thank you! We're thrilled to hear you're pleased with the service on your Tiguan and Jetta. It's our pleasure to help keep them running their best. Well done to you, too, for taking great care of them!

May 27, 2025

Prompt friendly service! Appointment was on time and and work was completed in a timely fashion. More

by Jlenore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Volkswagen of Duluth responded

Thank you for the great review! We're happy to hear your appointment ran smoothly and that our team provided prompt, friendly service. We appreciate you choosing Volkswagen of Duluth!

May 23, 2025

Problem was resolved quickly. The shuttle was convenient. I will come back when the next problem arises. More

by daisybug1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2025 -

Volkswagen of Duluth responded

We’re glad to hear your issue was resolved quickly and that the shuttle service made things easier. We look forward to helping you again whenever you need us, thank you for trusting Volkswagen of Duluth!

May 16, 2025

The whole team was wonderful! ! Great service. I have been so Impressed with this team. More

by jamonville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Volkswagen of Duluth responded

Thank you so much for your kind words! We're thrilled to hear you were impressed with our team and the service you received. We truly appreciate your support and look forward to seeing you again!

May 14, 2025

Much improved experience. Dan was communicative and helpful. Update was completed in the anticipated amount of time. Shuttle driver Bill was great, too. More

by deprois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Volkswagen of Duluth responded

Thank you for the great feedback! We're happy to hear your experience was much improved. Dan and Bill will be thrilled to know they made a positive impact. We appreciate you choosing VW of Duluth and look forward to seeing you again!

May 02, 2025

Wonderful help in the service department! Very easy and quick to get my car in and out! More

by Tawni.huffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2025 -

Volkswagen of Duluth responded

Thank you for the great review! We're glad our service team made your visit quick and easy — that’s always our goal. We appreciate you choosing VW of Duluth and hope to see you again!

April 03, 2025

Excellent service, prompt, and courteous! They are truly a pleasure to deal with, and I wouldnt consoder going anywhere else. More

by deon.corullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Volkswagen of Duluth responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with our team. Your loyalty means a lot to us, and we look forward to serving you again!

March 29, 2025

VW promptly serviced our automobile upon our arrival for fixing our safety recall. The service department was very professional in their actions. More

by Carrow62676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Volkswagen of Duluth responded

Thank you for the great feedback! We're glad to hear that our service department was professional and prompt in addressing your safety recall. Your safety is our priority, and we appreciate your trust in us!

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