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Volkswagen of Duluth

Hermantown, MN

4.7
716 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 716 reviews

December 17, 2022

My Touareg’s turbo was leaking oil. Dan Huffman, our service advisor, was able to get it scheduled for maintenance and out the door the following week. Always happy with our experience More

by BELL_DGORDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Volkswagen of Duluth responded

Thank you very much for the kind review as well as your continued support of our service department.

December 17, 2022

The employees were very helpful in regards to any questions I had, they were also very polite and were good at keeping conversation. Overall a very good car buying experience. More

by William Stenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Zach Waldner
Dec 19, 2022 -

Volkswagen of Duluth responded

William, thank you for the great review. It's great to know you had a positive car buying experience.

December 10, 2022

They are very willing to answer all of my questions. Great salesperson to work with More

by oman4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Jensen
Dec 19, 2022 -

Volkswagen of Duluth responded

Thank you! It's great to know that you enjoyed your experience with your salesperson at VW of Duluth.

December 09, 2022

Staff was courteous . But we won't go back. Bought a used vehicle and after bringing it home, we cleaned it out and got a sackful of garbage out of the back seat area. M More

by landtkriz
Recommend Dealer
No
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher
Dec 19, 2022 -

Volkswagen of Duluth responded

Thank you for taking the time to provide your feedback, and we apologize for the poor experience and communication issues you experienced. Please reach out to our General Manager, Chris Johnston to provide more details and see if a resolution can be found.

December 08, 2022

Overall, I received great service. Nice and clean environment. Thanks to Whitney for communicating and explaining every details regarding the service done on my car. More

by MARKBOAT2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Podgorak
Dec 19, 2022 -

Volkswagen of Duluth responded

Thank you for the great review! We appreciate you visiting our service department for you Volkswagen service needs.

December 06, 2022

They have Friendly customer service reps in the service department - helpful and courteous. Appreciate updates during visit More

by JOEYBETHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Podgorak
Dec 07, 2022 -

Volkswagen of Duluth responded

Thank you very much for this kind review of our service department at VW of Duluth. Your continued support and loyalty is very appreciated.

December 05, 2022

prompt and courteous service, very informative of vehicles issues when getting vehicle serviced. waiting area comfortable. More

by vilihoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Gillen
Dec 07, 2022 -

Volkswagen of Duluth responded

Thank you for the review of our Volkswagen Service Department. It's good to know that your visit was enjoyable.

December 04, 2022

Very efficient and good attention to details. The shuttle service and driver have been great and very much appreciated. Highly recommend VW of DUluth. More

by edott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Podgorak
Dec 07, 2022 -

Volkswagen of Duluth responded

Thank you for taking the time to review our store. It's great to hear that our shuttle service was helpful.

December 03, 2022

Recently, I had a less than positive 1st service visit for my 2022 Taos WW More

by ELM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

Clean well organized business. Provide coffee and refreshments for waiting customers. Repairs done well and dependable. More

by d.langley
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Podgorak
Dec 07, 2022 -

Volkswagen of Duluth responded

Thank you for trusting our service department with your Volkswagen repairs. We appreciate the great review!

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