Volkswagen of Duluth

I arrived and the service advisor took care of me in a timely manner. I appreciate the free car wash this time of year. timely manner. I appreciate the free car wash this time of year. More

Great service from Whitney and waiting area was well stocked. Thank you so much for the smooth experience. stocked. Thank you so much for the smooth experience. More

Whitney is the best. My service visits are always quick, easy and the customer service couldn't be better! My service visits are always quick, easy and the customer service couldn't be better! More

I've been using them for all services and repairs for several years and find them knowledgeable and thorough. Communication is typically very good to excellent. several years and find them knowledgeable and thorough. Communication is typically very good to excellent. More

I had an oil change and they ended up doing a few recalls on my vehicle. They did the job fast, which I appreciated. Everyone at the dealership very nice! on my vehicle. They did the job fast, which I appreciated. Everyone at the dealership very nice! More

My only issue is timing. I had a battery light which indicated a possible problem with the alternator. When I called the first appointment was 2 weeks out. When I asked about I had a battery light which indicated a possible problem with the alternator. When I called the first appointment was 2 weeks out. When I asked about driving it I was told to charge the battery at night. The next day the car died in traffic & had to be towed to the dealer. They did the work in a reasonable amount of time once it was there, but had they paid a little more attention when I first called it would have saved a great deal of frustration. More

They got the job done however The deal was that the truck I purchased would have a fresh oil change . Upon delivery I noticed that it was 500 miles away from needing the oil changed . Also the bu truck I purchased would have a fresh oil change . Upon delivery I noticed that it was 500 miles away from needing the oil changed . Also the business manager did everything possible to convince me to accept loan terms other than what I had requested. Ultimately I purchased the truck however I live out of state and have not received my registration and tags yet. So whether he got that part right remains to be seen . All in all I'd rate them a 3 typical car dealer looking to turn a profit over customer satisfaction More

They were great to work with. Fast service and very friendly sales team. Would recommend to friends and family Fast service and very friendly sales team. Would recommend to friends and family More

ok, the only issue is i could not get back in my car because the seat was all the way up. If it would have been back, they would have got 5 * because the seat was all the way up. If it would have been back, they would have got 5 * More

I am a little old lady who was having trouble switching out the license plates on my 2005 VW Jetta. The kind service people at Volkswagen of Duluth removed the corroded screws, put on the new plates, and, out the license plates on my 2005 VW Jetta. The kind service people at Volkswagen of Duluth removed the corroded screws, put on the new plates, and, when I asked to pay the bill, said there was no charge! Needless to say, their kindness and understanding was very much appreciated. More