Volkswagen of Duluth

Our salesman, Zach was a class act. Very knowledgeable and honest, which is truly appreciated. Sales manager was nice to work with - downplayed some vehicle body scratches but in the en Very knowledgeable and honest, which is truly appreciated. Sales manager was nice to work with - downplayed some vehicle body scratches but in the end, we were able to compromise and get them fixed as part of the purchase agreement. The vehicle we purchased had 5k miles on it. Within 24 hours of purchase, we were at a dealership due to loud noise when traveling fast. Although there is warranty coverage, it is still very frustrating to have a major transfer case issue on a new purchase. Finance officer was great! Very smooth signing process. We weren’t pressured. It was to the point. There was added sprays that weren’t discussed that we got removed and it saved over 20.00/mth. We did not ask for that to be added into purchase price so that was poor. But doesn’t reflect the positive experience! Lastly, we purchased the vehicle and when driving off the lot, the vehicle only had 1/4 tank of gas. We traded in our vehicle with a full tank of gas, and all other vehicle purchases have ensured a full tank of gas when delivered. Overall, good experience, but the minor details lacked which in the end, mean a lot to a buyer. More

The entire process was simple. The whole team at VM of Duluth was great, highly recommend them! The whole team at VM of Duluth was great, highly recommend them! More

They took great care of us. Serina was fantastic and she helped me more than she needed to and I will forever appreciate it and Andy was fantastic and made sure the car was clea Serina was fantastic and she helped me more than she needed to and I will forever appreciate it and Andy was fantastic and made sure the car was clean and to my liking during the test drive. More

Excellent service across the board from the moment Zach held the door open for us to leaving with our new car! We love our new Taos! Thank you! held the door open for us to leaving with our new car! We love our new Taos! Thank you! More

Andy was fantastic to work with! We felt welcomed and at ease as soon as we walked in the door. It was a great experience from start to finish. We felt welcomed and at ease as soon as we walked in the door. It was a great experience from start to finish. More

Whitney P. was extremely helpful throughout the whole communication process from diagnosis to repair. And very genuine and courteous! And Bill (the shuttle driv was extremely helpful throughout the whole communication process from diagnosis to repair. And very genuine and courteous! And Bill (the shuttle driver) was delightful to ride with. Great experience! More

They took great care of us and our car! We weren’t charged for anything unnecessary. We weren’t charged for anything unnecessary. More

I have nothing but good things to say about the team at Volkswagen of Duluth. They were all very helpful, straightforward, knowledgeable, patient, and kind. I had a narrow window of what I wanted in a vehi Volkswagen of Duluth. They were all very helpful, straightforward, knowledgeable, patient, and kind. I had a narrow window of what I wanted in a vehicle, and it just so happened that they had just got one in that was just what I was looking for. Communication was top notch, which I greatly appreciate.The team made the process seamless and I am so, so happy!! I will definitely be back the next time I need a vehicle and would highly recommend them! More

VW of Duluth is an incredible dealership. Electric car buying wasn't an easy process for me as this was my first electric car. I worked with Serina, Andy, Dylan and a few others to get a bett Electric car buying wasn't an easy process for me as this was my first electric car. I worked with Serina, Andy, Dylan and a few others to get a better understanding of what an EV is all about. Enjoying my new car. Excellent customer service. More

Excelente service and good time, didn’t have to wait too long and everything was pretty clear, thanks long and everything was pretty clear, thanks More