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Volkswagen of Duluth

Hermantown, MN

4.7
716 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 716 reviews

March 23, 2023

Amazing staff, great customer service, most fun I've ever had working with finance and signing paperwork! Just a great vibe and enjoyable experience and we LOVE our Atlas! More

by rlconley28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
Apr 03, 2023 -

Volkswagen of Duluth responded

Congratulations on your new VW Atlas! Thank you for this great review.

March 22, 2023

I was quite intrigued with the help of finding a suitable car for myself that’s quite affordable and reliable. The salesperson and dealership was quite extraordinary with their services which led to me purch More

by qaidensmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco, Curt Jensen
Apr 03, 2023 -

Volkswagen of Duluth responded

Congrats on purchasing your new VW Tiguan. It's great to hear that your search for a affordable and reliable used vehicle was easy at VW of Duluth.

March 21, 2023

Great customer service, friendly greeting and on time appointment that made the experience a good one and what I have come to expect from this fine dealership. More

by yaz888yaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen, Ethan Ziliak
Apr 03, 2023 -

Volkswagen of Duluth responded

Thank you for visiting our service center with your vehicle and we appreciate this great review.

March 18, 2023

Work was done on time and to my satisfaction. Car was cleaner than I expected. More

by dmjones54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Volkswagen of Duluth responded

Thank you for the great review of your service visit with VW of Duluth! It's great to know you are satisfied with the experience.

March 15, 2023

Knowledgeable team helped us buy our first new car in almost 20 years- an electric vehicle nonetheless! Andy was super helpful going over new features and EV specific info. Thanks VW Duluth team! More

by awatson26
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
Mar 20, 2023 -

Volkswagen of Duluth responded

Congrats on your EV purchase! It's great to know that our team provided you the information you needed to make your purchase. Enjoy the new ride!

March 14, 2023

It seems like an ok dealership, but we weren't overly impressed with our overall treatment. They were friendly, yet a bit pushy and dismissive of our concerns with the used car we were looking at. I wo More

by 01logans
Recommend Dealer
No
Employees Worked With
Serina Sprecco, Curt Jensen
Mar 20, 2023 -

Volkswagen of Duluth responded

Thank you for providing this feedback on your visit. Making it seem that your needs were dismissed is not our intention and we apologize that you were made to feel that way. Please reach out to our General Manager, Chris Johnston to provide details of your visit and he will work to find a resolution.

March 11, 2023

The Service dept at Volkswagen Duluth is second to none! On time, courteous, efficient, and honest. A pleasure not a chore. More

by ron.piercy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Volkswagen of Duluth responded

Thank you for placing your trust in our service department for your vehicle needs. It's great to hear that your visit is a pleasure!

March 09, 2023

I came in for an oil change on a 2022 vehicle and left with a 2023 because Drew and Dylan make it so easy to get into a new car! More

by jkiefer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher
Mar 13, 2023 -

Volkswagen of Duluth responded

Congrats on upgrading to a new 2023 VW during your service visit. It's awesome to hear that Drew and Dylan provided you with great service and it was an easy purchase.

March 08, 2023

Friendly and easy to buy a car with VW of Duluth. They Listen and deliver what you want More

by littlejoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Curt Jensen
Mar 13, 2023 -

Volkswagen of Duluth responded

Congrats on the purchase of your new Volkswagen! Thank you for taking the time to provide your feedback.

Mar 13, 2023 -

littlejoe responded

👍👍😃😃😃😃

March 04, 2023

item was not fixed even though it was stated it was fixed on the repair slip More

by jjhigh.erc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Hakala
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your concern to our attention regarding your service repair not being up to your satisfaction. Making sure you receive the service you expect during your visit is our goal and we apologize that the repair completed did not meet your expectations. You can expect our Service Manager, Rob to reach out to gather more information and attempt to find a resolution. Thank you!

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