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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.7
716 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 716 reviews

June 16, 2023

Fix problem with very good explanation. Sent me a video of the problem from my car. Helpful in understanding issue. More

by tvittorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Volkswagen of Duluth responded

We're glad the video helped while servicing your Volkswagen with our team. Thank you for taking the time to provide this great review.

June 16, 2023

Very kind. I was in for my yearly check and oil change. Everything was great. More

by CMAMA0450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon was kind enough to help me as well.
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Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you for placing your trust in our Volkswagen service team with your vehicle maintenance needs. Your review is very appreciated and we look forward to seeing you in the future.

June 14, 2023

I’m actually a dealer myself and bought a unique vehicle from these guys and the experience was great! More

by jrh0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco
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Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you for your great review and congrats on your vehicle purchase! It's great to know that the experience met your expectations.

June 14, 2023

Daniel was very helpful and took the time to understand that I live 4 hours away from the dealership, which was not conducive to returning to check my oil level. He provided me with a solution while provid More

by hereid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you for giving Daniel this shout-out and we're happy to know he was able to assist you even with you living far away from our dealership.

June 12, 2023

Dan was very helpful with my and my vehicle, told me all the recommended fixes, and helped me understand what everything was with my car More

by tate.overlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Ziliak
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Jun 13, 2023 -

Volkswagen of Duluth responded

Thank you for this great review. We appreciate your support of our service department.

June 12, 2023

The coolant flush/fill cost $300. 00. WHY?? Other places are around $150 for the same thing. More

by bstodola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your concern to our attention regarding the pricing you were quoted for the coolant flush. While we make every attempt to remain competitive in our pricing, most of our customers find value in the level of service from our factory trained technicians as well as the high-quality flush-kit that is used removes extra deposits and ensures their VW is maintained as suggested by VW. With that said, please reach out to our Service Manager, Rob Hakala to discuss this pricing concern and see if a resolution can be found. He can be reached at 218-322-1099. Thank you again for your review.

June 08, 2023

Friendly place with no pressure to buy. Overall a great experience with curt and the team More

by wabmotherway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Jensen
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Jun 13, 2023 -

Volkswagen of Duluth responded

Congrats on your new Volkswagen. We're thrilled that you had a great experience with us.

June 08, 2023

The convenience VW provided with the pick up & drop off of the vehicle was immensely helpful to me this time of year as a teacher- Thank You! More

by klwoodhull
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Volkswagen of Duluth responded

Thank you for letting us know that we were able to work around your teaching schedule and make it easy for you to service your VW. Your review is appreciated.

June 07, 2023

Great service and my vehicle was carefully checked. They brought attention to an issue that I am glad they said something about. Wonderful experience. Thank you. More

by mschuetze01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Volkswagen of Duluth responded

It's great to know that you received the care and attentions you expected during your service visit. Thank you for this great review.

June 07, 2023

The service department at VW of Duluth is amazing! They are friendly and knowledgeable. You can tell they take pride in their customer service! More

by mmaleski12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Volkswagen of Duluth responded

We won't exist without our great customers at VW of Duluth. It's great to know that you received excellent service while visiting our service department. Thank you for the 5-stars!

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