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Volkswagen of Duluth

Hermantown, MN

4.7
716 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 716 reviews

July 03, 2023

The service was through and good. And the people were very friendly and very helpful. More

by mgfuhr02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen
Jul 05, 2023 -

Volkswagen of Duluth responded

Thank you for this great review and we appreciate you placing your trust in our service department for your vehicle needs. We look forward to seeing you in the future.

July 03, 2023

I was told twice that my warranty would cover my blind spot sensor malfunction, I ended up with a $185 bill for diagnostics because the wire harness was corroded which they said was not covered. I was not More

by mleciejewski
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Blaylock
Jul 05, 2023 -

Volkswagen of Duluth responded

Thank you for providing this feedback regarding your recent service visit. It's understandable that you are frustrated due to the unexpected cost of repair as well as the warranty not covering the harness. It is typical for the customer to be responsible for diagnostic fees when the repair is not covered under warranty, however our team should have made that more clear to you prior to starting so you weren't surprised by the charge. We apologize for this confusion and you can expect our Service Manager, Rob Hakala to reach out to you directly to discuss this further. Thank you again for your review.

July 03, 2023

We appreciate the quick service to our vehicle. Thanks for keeping our VW up and running! More

by barb15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keary Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock, Erick Vollan
Jul 03, 2023 -

Volkswagen of Duluth responded

Thank you for this great review of your visit to our service department. It's our pleasure to assist with keeping your VW in top shape and running the way it should.

July 01, 2023

Dealership very efficient and friendly. Service was rapid. Only difficulty was driving out of Duluth due to all the detours and bridge repairs. More

by lindageorgeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
Jul 03, 2023 -

Volkswagen of Duluth responded

Thank you for the great feedback of your service visit at VW of Duluth and we certainly understand the road construction issues. Have a great week!

June 27, 2023

It was a pleasant experience. It’s nice to have coffee and snacks available while waiting. Staff was friendly More

by misstaz7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen, Ethan Ziliak
Jun 28, 2023 -

Volkswagen of Duluth responded

We're glad you enjoyed the coffee and snacks while servicing your Volkswagen. Thank you for this great review and for placing your trust for your vehicle care in our hands. We look forward to assisting you in the future.

June 27, 2023

Found exact vehicle I wanted. Dylan talked through all financing options and what the different amounts meant. He talked about future options not just short term for leasing. More

by risaacson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you for letting us know that Dylan provided you with great service while purchasing your new vehicle. With so many financing and leasing options, it can be a lot to consider and it's great to know he walked you through all of it. Congrats on the new VW!

June 26, 2023

The entire staff was friendly and helpful. I would definitely recommend VW of Duluth to my friends and family More

by coreycarl79
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Curt Jensen
Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you for this great 5-star review and we truly appreciate your recommendation to friends and family. Enjoy your new ride!

June 26, 2023

😊 always do a great job, listen to my concerns and educate me on my vehicle’s repair and help control cost More

by cherylpasse
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you for taking the time to review your service experience with us. It's great to know that our service team gave you the attention you deserve and made your visit enjoyable. We look forward to assisting you in the future.

June 24, 2023

Out standing customer service, very satisfied. Best buying experience I’ve ever had. Would definitely buy from this dealership again. More

by MBUCHANAN55808
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Curt Jensen
Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you for this amazing review and it's great to know that our sales team provided you the best experience ever. Congrats on your new Volkswagen!

June 23, 2023

Good and fast. Very friendly. I will recommend you to all my friends and family. More

by dewrosewi
Recommend Dealer
Yes
Employees Worked With
Elle Gillen
Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you for visiting our service department and your recommendation is very appreciated. We look forward to seeing you in the future.

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