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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.7
717 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 717 reviews

January 29, 2024

Great, effective and easy to schedule recommended service! I will return often to this location! More

by paula.gudmundson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
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Feb 16, 2024 -

Volkswagen of Duluth responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our service scheduling process to be great, effective, and easy. Our team strives to ensure that every aspect of our service is convenient and meets the needs of our customers, and it's rewarding to know we've succeeded in making your visit as smooth as possible. We're delighted that you plan to return often to our location. Your trust and satisfaction are incredibly important to us, and we look forward to serving you again in the future. Remember, we're here to assist with any of your needs or questions. Thank you again for choosing us for your service needs. We can't wait to welcome you back soon! Best regards,

January 26, 2024

very helpful and friendly! didn't push me into buying something I didn't want! More

by taylor_netland13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco
Report | Print
Feb 16, 2024 -

Volkswagen of Duluth responded

Thank you so much for sharing your positive experience with us! We're delighted to hear that you found our team to be helpful and friendly, and that you felt supported in making a decision that was right for you, without any pressure to buy something you didn't want. Our goal is to ensure that all our customers feel comfortable and well-informed throughout their shopping experience, and it's rewarding to know we achieved this with you. Your satisfaction is our top priority, and feedback like yours is a wonderful affirmation of our team's dedication. We're here to help, not to push, and we're glad this approach made a difference in your visit. Thank you for choosing us, and please remember, we're always here to assist with any future needs or questions you might have. We look forward to welcoming you back whenever you're ready. Warm regards,

January 26, 2024

The young gentleman waiting with us was great. The salesman was full of himself and a bit rude. More

by joshuakinn37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler Morphew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anjay Lindgren
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Feb 16, 2024 -

Volkswagen of Duluth responded

Thank you for taking the time to share your experience with us. We're pleased to hear that the gentleman who assisted you during your wait provided great service, and we will be sure to pass along your compliments to him. It’s our goal to ensure that all our customers receive friendly and supportive assistance throughout their visit. However, we are concerned to learn about your experience with our salesperson. We apologize if his behavior came across as self-centered or rude; this is certainly not the level of service we aim to provide. We take your feedback seriously and will address this internally to ensure our team members consistently reflect the professionalism and respect we value. Your satisfaction is our top priority, and we appreciate the opportunity to improve. If you’re open to discussing your experience further or have any suggestions on how we can serve you better, please don’t hesitate to reach out directly. We hope to have the chance to provide you with a more positive experience in the future. Thank you again for your feedback. Warm regards,

January 24, 2024

The salesperson was very knowledgeable and helpful. We will be working together to find the right vehicle that fits my needs. More

by stevetowle12
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anjay Lindgren
Report | Print
Jan 25, 2024 -

Volkswagen of Duluth responded

Thank you for this great review. We hope to continue to assist and find you the perfect vehicle.

January 23, 2024

Daniel Huffman is the best Service Manager we have dealt with, and we are in our 70’s. His Customer Service skills are 2nd to none. This is the first Volkswagen we have owned, and it is the favorite of mi More

by race_andson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Volkswagen of Duluth responded

Welcome to the Volkswagen family and it's great to know that Daniel has made your ownership experience positive. We will certainly pass along your great review. Thank you!

January 22, 2024

This was our second purchase from VW of Duluth. Friendly, helpful staff - easy to work with. Very responsive if you have any issues related to your vehicle purchase. Great maintenance department a More

by dguttormson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anjay Lindgren
Report | Print
Jan 25, 2024 -

Volkswagen of Duluth responded

Thank you so much for coming back again for your vehicle purchase needs. Your review is very appreciated. Congrats on the new ride!

January 19, 2024

This dealership had kind, organized, and efficient staff. My experience at this dealership was a fantastic experience and I would recommend this dealership to anyone. More

by Metchgirl16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco
Report | Print
Jan 25, 2024 -

Volkswagen of Duluth responded

Thank you for taking the time to recommend our dealership to your friends and family. It's great to know that you had a great experience while purchasing your vehicle from VW of Duluth!

January 18, 2024

They made it very easy and also were very helpful with getting a new car. More

by Robb2252
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Anjay Lindgren
Report | Print
Jan 25, 2024 -

Volkswagen of Duluth responded

Being helpful is our main goal. Congrats on your new VW and thank you for the great review.

January 18, 2024

The people there are friendly helpful, they were able to get my vehicle in the same week I called and get it fixed. That was greatly appreciated. Great service would go again. More

by alray185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
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Jan 25, 2024 -

Volkswagen of Duluth responded

It's great to know that our team was able to get you an appointment quickly and got your vehicle repaired. We loo forward to serving you in the future.

January 17, 2024

Technician was great (can't remember his name), did a full video of the inspection. Amber was helpful and easy to work with, thanks! More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician (name unknown)
Report | Print
Jan 17, 2024 -

Volkswagen of Duluth responded

We're happy to know you liked the video. Thank you for the review and your kind words for Amber.

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