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Volkswagen of Duluth

Hermantown, MN

4.7
717 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 717 reviews

March 21, 2024

VW of Duluth Staff is knowledgeable, professional, thorough, friendly, classy, and high-quality. I have always had a positive experience. More

by davejohnson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Mar 25, 2024 -

Volkswagen of Duluth responded

Thank you so much for your glowing review! At VW of Duluth, we pride ourselves on providing knowledgeable, professional, thorough, friendly, classy, and high-quality service. It's wonderful to hear that you've consistently had positive experiences with us. Our team is committed to ensuring every visit is a memorable one, and feedback like yours reaffirms the hard work we put in every day. We look forward to continuing to serve you with the same level of excellence in the future. Thank you for choosing VW of Duluth, and please don't hesitate to reach out for your future automotive needs!

March 20, 2024

All personal in all departments are helpful and friendly, will buy another car from them soon More

by mjschroer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Volkswagen of Duluth responded

Thank you for taking the time to share your positive experience with VW of Duluth! We're thrilled to hear that our team across all departments was able to assist you in a friendly and helpful manner. Your satisfaction is our top priority, and knowing that we've earned your trust to return for another purchase means the world to us. We look forward to welcoming you back soon and helping you find your next car. If there's anything specific you're looking for or if you have any questions in the meantime, please don't hesitate to reach out. Thank you again for choosing VW of Duluth, and see you soon!

March 18, 2024

Tried to help out with a aftermarket warranty issue with my ford truck. He was helpful, but the warranty company would only deal with Ford unfortunately. Thanks! More

by aaron.mclain1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Volkswagen of Duluth responded

I'm glad to hear that our team was able to assist you with your aftermarket warranty issue for your Ford truck, even though it's disappointing that the warranty company limited their dealings to Ford directly. We always strive to provide the best possible service and support to all our customers, regardless of the brand of their vehicle. Your patience and understanding in this matter are greatly appreciated. If there's anything else we can help with or any other way we can support you, please don't hesitate to let us know. We're here for you, and we're committed to ensuring your satisfaction. Thank you for choosing VW of Duluth, and we hope to serve you again in the future under more favorable circumstances.

March 15, 2024

VW of Duluth Staff is knowledgeable, professional, thorough, friendly, classy, and high-quality. I have always had a positive experience. More

by margaretricci5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill and Aaron
Mar 19, 2024 -

Volkswagen of Duluth responded

Thank you so much for sharing your positive experience with us at VW of Duluth! It's our priority to ensure that every visit is met with knowledge, professionalism, thoroughness, friendliness, class, and the highest quality of service. Your kind words are a testament to the hard work and dedication of our team. We're thrilled to hear that we've consistently provided you with a positive experience. If there's anything more we can do for you or any feedback you'd like to share to help us continue to improve, please don't hesitate to reach out. We look forward to serving you again soon!

March 15, 2024

They were very attentive when I arrived. I already had a vehicle in mind and I called them and told them I'd be coming down to look at it and maybe purchase it. When I got there it was sitti More

by Jamesfisher764
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco, Michelle Rice
Mar 15, 2024 -

Volkswagen of Duluth responded

Hello! We're thrilled to hear you had a positive experience at VW of Duluth. It's our top priority to ensure our customers feel valued and attended to, right from the moment they step onto our lot. We're glad that having your chosen vehicle ready and waiting made a great impression. If there’s anything more we can do to assist with your purchase or any questions you have about the vehicle, please don't hesitate to reach out. Thank you for considering us for your automotive needs, and we hope to see you again soon!

March 13, 2024

Easy and fast experience! ! Anjay was seriously the best!! So nice, knowledgeable and very informative!! More

by mindymlind
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco, Anjay Lindgren, Michelle Rice
Mar 13, 2024 -

Volkswagen of Duluth responded

Thank you for the kind review! We are overjoyed to hear that you had a great experience with Anjay. Please don't hesitate to reach out if you need anything in the future. - The VW of Duluth Team

March 12, 2024

Very knowledgeable and helpful staff. Went the extra length to ensure my needs and wants were reached. More

by bern36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Michelle Rice
Mar 13, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words and for taking the time to share your experience with us at VW of Duluth. We're absolutely thrilled to hear that our team was able to assist you effectively and meet all your needs and wants. Our staff always strives to go the extra mile, and it's rewarding to know their efforts made a positive impact on your visit. If there's anything more we can do for you or if you have further needs or questions, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future. Warm regards, The VW of Duluth Team

March 12, 2024

Awesome help looking for a vehicle with knowing our price range. Amazing help as well with the knowledge of vehicles we looked at. Fast and easy signing of documents and great choices of different policies f More

by Dennisjsaatoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anjay Lindgren, Michelle Rice
Mar 13, 2024 -

Volkswagen of Duluth responded

Thank you for sharing your positive experience at VW of Duluth! We are delighted to hear that our team was able to assist you effectively, particularly in navigating through the selection of a vehicle that fits your budget. It's great to know that our staff's knowledge contributed to a seamless and informative experience for you. We understand that the process of purchasing a vehicle involves various steps, and we're glad that the document signing was quick and easy for you. Also, it's wonderful to hear that you found our range of policies for your vehicle to be comprehensive and fitting to your needs. If you have any more questions or need further assistance, please feel free to reach out. We are always here to help and are committed to ensuring you are satisfied with your experience. Enjoy your new vehicle, and we look forward to the opportunity to serve you again in the future. Best wishes, The VW of Duluth Team

March 11, 2024

Great service. What more can I add? I just don’t know. I think it’s great More

by austinSin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Mar 11, 2024 -

Volkswagen of Duluth responded

Thank you for your wonderful review! We're thrilled to hear about your exceptional experience with VW of Duluth. Knowing that you're satisfied with the service you received is incredibly important to us. Your kind words are a testament to our team's dedication to excellence, and it's gratifying to know we've made a positive impact. We're here for you whenever you need us and look forward to continuing to provide great service every time you visit. Thanks again for choosing VW of Duluth, and see you soon!

March 09, 2024

Even though my Taos could not be repaired at the time of service, Dan was apologetic and very helpful. I was taken home and my car was delivered the next day at the time he promised. I can't say enough good More

by JMKRABBE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Volkswagen of Duluth responded

Thank you for sharing your experience with VW of Duluth, especially under circumstances that might have been frustrating. It’s wonderful to hear how Dan and the rest of the service team turned the situation around with their exceptional customer care. We understand how important it is to not only provide quality repairs but also to ensure a positive and supportive experience when unexpected delays occur. Dan's commitment to keeping his promises and the courteous service provided by our team, including the driver who took you home, are key aspects of what we strive for at VW of Duluth. We're truly grateful for your patience and understanding, and even more so for your kind words about our staff. Please know that we're always here to assist with any of your automotive needs. Your satisfaction is our priority, and feedback like yours is incredibly encouraging. We look forward to welcoming you back in the future and continuing to provide the high level of service you’ve come to expect from us. Thank you for choosing VW of Duluth!

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