Volkswagen of Downtown Chicago - Service Center

Service was friendly, efficient and quick! The team always take good care of our VW. Fixed a leak in our tire. The team always take good care of our VW. Fixed a leak in our tire. More

Nice service specially Miguel ! ! He’s very helpful and good service too ! I very like them services ! He’s very helpful and good service too ! I very like them services More

Service was quick, the service rep was excellent in explaining the recall and future service schedule. explaining the recall and future service schedule. More

Walked in knowing exactly which car I wanted. Dealer was able to provide me the vehicle on the same day. Dealer was able to provide me the vehicle on the same day. More

My car was being serviced for two weeks. Because epc light was on and when I got my vehicle back two days later the light comes Back on after being serviced for two weeks now I must com Because epc light was on and when I got my vehicle back two days later the light comes Back on after being serviced for two weeks now I must come back again to have it serviced. This is really taking too much of my important time More

The service guy was very helpful and knowledgeable. Service was very quick. I will be back in the future Service was very quick. I will be back in the future More

This dealership’s service is negligent and deceptive. While the car was under warranty they didn’t perform the necessary tests that was recommended by their own service rep! Once the warranty lapsed, the While the car was under warranty they didn’t perform the necessary tests that was recommended by their own service rep! Once the warranty lapsed, they did all the necessary tests and slapped an over $6k+tax cost to me. Even when presented with an opportunity to make things right, they were once again deceptive. I would not trust this dealership! More

They listened to my concerns and were more than happy to service my vehicle without any pushback or reservations. service my vehicle without any pushback or reservations. More

I am delighted about the level of service, including showing a great deal of professionalism. I feel confident working with Mike and will bring my vehicle to your dealer for assistance. You GUYS are fan showing a great deal of professionalism. I feel confident working with Mike and will bring my vehicle to your dealer for assistance. You GUYS are fantastic!!!! More

I am very satisfied knowing that I can count on people like Luis Tinoco he’s professionalism and excellent service makes me can Back to the shop..always finding a way to solve the issues.. like Luis Tinoco he’s professionalism and excellent service makes me can Back to the shop..always finding a way to solve the issues.. More