Volkswagen of Downtown Chicago - Service Center

Jocy and every outstanding performer at Chicago Downtown Volkswagen were just great. This car dealership epitomizes the idea of “Customer First.” Jocy has an outstanding work ethic, a lovely manner with cu Volkswagen were just great. This car dealership epitomizes the idea of “Customer First.” Jocy has an outstanding work ethic, a lovely manner with customers, and a commitment to making all who walk in the dealership happy. She’s a bright, smart young woman. More

Luis & the entire staff were very welcoming & very helpful & kind to me. The dealership washed my Volkswagen! Thank you, Luis & Downtown Volkswagen Dealership. helpful & kind to me. The dealership washed my Volkswagen! Thank you, Luis & Downtown Volkswagen Dealership. More

Easy It was an easy experience, fast service, and the free Lyft rides back and forth were great free Lyft rides back and forth were great More

It was a pleasant experience and a pleasure doing business. My problem was resolved in one visit and my concerns were addressed business. My problem was resolved in one visit and my concerns were addressed More

they didn't vacuum back floor like they said the would but serviced vehicle in front of me. I wonder did everything else get done properly but serviced vehicle in front of me. I wonder did everything else get done properly More

Luis was great. His follow up on my extended warranty was very helpful. His communication was wonderful. He handles himself well His follow up on my extended warranty was very helpful. His communication was wonderful. He handles himself well More

Excellent Buena y atención profesionalismo. Buena y atención profesionalismo para atender a los clientes buen servicio. Buena y atención profesionalismo para atender a los clientes buen servicio. More

Everyone was very professional, kind and consultative. We will definitely come back to VW of Chicago for future maintenance work. We will definitely come back to VW of Chicago for future maintenance work. More

She was kind and knowledgeable She represented your dealership well She was clear and helpful dealership well She was clear and helpful More

Performed the service as promised. Was bringing car back, since they didn't have the adhesive the first time. Was bringing car back, since they didn't have the adhesive the first time. More