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Volkswagen of Downtown Chicago
Chicago, IL
2,608 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,608 reviews
May 24, 2022
Great service . Everyone working on the maintenance and services department is incredibly helpful and cordial Everyone working on the maintenance and services department is incredibly helpful and cordial More
by MOYTA825
Verified Customer
May 23, 2022
Very good customer service I was satisfied the last time I was there with the customer service I was there with the customer service More
by MISSDENEEL
Employees Worked With
May 22, 2022
Angie was very helpful and always available whenever we had questions about the car and the tarde in process. had questions about the car and the tarde in process. More
by ISABELA Lopes
May 20, 2022
Outstanding performance in customer satisfaction this is one place I will recommend work I bought a 2010 Audi A4 from here and they treated me great one place I will recommend work I bought a 2010 Audi A4 from here and they treated me great More
by lilhaiti91
May 17, 2022
This dealership is illustrating price of $1 for 2021 Volkswagen ID.4 Pro S, VIN No: WVGUNPE23MP063429. When I asked for further details about the price and incentives about the vehicle, there was sudden Volkswagen ID.4 Pro S, VIN No: WVGUNPE23MP063429. When I asked for further details about the price and incentives about the vehicle, there was suddenly a complete hush form their side. Very poor customer service. Obviously they are involved in fallacious and deceptive ad and display. Cars.com need to vet out these deceitful dealerships More
by tango56
Employees Worked With
Ian Roth
May 16, 2022
Team was great and always friendly and knowledgeable. They called to keep me up to date on all progress. They called to keep me up to date on all progress. More
by CLOAKED75
Employees Worked With
May 13, 2022
They were super Fast , very communicative, did their best to get me in and done even though I made same day appt. Best service from any dealership I’ve gone to. to get me in and done even though I made same day appt. Best service from any dealership I’ve gone to. More
by DYANANI93
Employees Worked With
Miguel Meza
May 09, 2022
They were very thorough and honest. Definitely accommodating. Made it easy to work with them. Definitely accommodating. Made it easy to work with them. More
by denab
Employees Worked With
