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Volkswagen of Downtown Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.5
3,069 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
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1111 N Clark St

Chicago, IL

60610

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Showing 3,069 reviews

July 07, 2023

Daniel is a an awesome Person. I'd recommend Daniel to anyone interested in purchasing a vehicle More

by humananimalx
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Aguilera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Volkswagen of Downtown Chicago responded

Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Danny, and it was a pleasure having you at the dealership. We appreciate your review!

July 04, 2023

Danny is a great salesman’s whom know what I was asking about the vehicles, I would recommend him to everyone who is looking to buy/lease. More

by Tkenterprise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Aguilera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Garcia
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Jul 04, 2023 -

Volkswagen of Downtown Chicago responded

Thank you so much for taking the time to share your feedback with us. Danny and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Jul 04, 2023 -

Tkenterprise responded

Thanks for the great service!

July 01, 2023

Mohammed and Matt they have done great work and have helped me above and beyond More

by dariuszkapinos1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kutyna
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Jul 03, 2023 -

Volkswagen of Downtown Chicago responded

Darius, Thank you for taking the time to share your feedback with us. Mohammed and Matt work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 30, 2023

Purchased a used Tiguan Shaun was very helpful with getting the out the door right where I needed it. Angel in finance was very nice and got me in and out. would recommend!! More

by A.Enver
Recommend Dealer
Yes
Employees Worked With
Shaun Scriven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Volkswagen of Downtown Chicago responded

Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Shaun and Angel, and it was a pleasure having you at the dealership. We appreciate your review!

June 30, 2023

Mohammad and Julian worked well together and got me through the process quickly and effortlessly they’re top notch well rounded in the industry highly recommended! More

by anthonybarbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Volkswagen of Downtown Chicago responded

Anthony, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Mohammed and Julian can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 30, 2023

Salesperson Chris Smith kept me informed and updated on the process of my new car and was informative on the details. Great hands on experience. More

by joebryl54
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kutyna
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Jun 30, 2023 -

Volkswagen of Downtown Chicago responded

Thanks, Joe, for sharing about your experience with Chris here at Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

June 28, 2023

Jocelyn was awesome! She really friendly, professional , and very helpful! She got me a great price when selling my car!! I would highly recommend her if you’re looking t More

by jnmousios
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jocy Barrera
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Jun 28, 2023 -

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jocelyn to be a positive one. Please don't hesitate to reach out if you need anything else.

June 28, 2023

Very friendly staff. Worked within my needs and budget. Overall very pleased with the entire experience. Both Fernando and Mike were wonderful people I would highly recom More

by hmarie828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Castaneda
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Jun 28, 2023 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Volkswagen of Downtown Chicago are glad to have you as a customer.

June 28, 2023

I had a great deal through Chris Smith, and Abe they used car manager. They took care of me in regards to doing something cosmetic wise to help me out. A really good experience riding. More

by Duke
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Smith
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Jun 28, 2023 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Duke, and we look forward to working with you again.

June 27, 2023

Chris did an outstanding job selling us the 2022 CPO Tiguan, Abe helped us with a great warranty and financing, More

by bocheck65
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Volkswagen of Downtown Chicago responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Chris could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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