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Volkswagen of Downtown Chicago
Chicago, IL
2,608 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,608 reviews
Verified Customer
August 02, 2022
Excellent Service and Team, I've been coming here / back again for years now, on my 3rd VW. again for years now, on my 3rd VW. More
by VW3x
Employees Worked With
Other Employees :
Bill Dolan, Miguel Meza
July 31, 2022
They are very flexible on when we bring in the car. The work appears to be perfect. They are always courteous. The work appears to be perfect. They are always courteous. More
by BILL.AFREIVOGEL
Employees Worked With
July 30, 2022
Chris and Matt were extremely helpful throughout the entire process! Thank you for the wonderful service! entire process! Thank you for the wonderful service! More
by Breannajmacdonald
July 30, 2022
Shaun was great, helpful, friendly. She was super helpful during the test drive, answered all our questions. She was super helpful during the test drive, answered all our questions. More
by dylan
July 29, 2022
I would like to thank Joanna Davilo and Mark Newton For A great experience and providing me great service and welcoming me as a new Volkswagen Customer it so important to be informed about the kind of Car or great experience and providing me great service and welcoming me as a new Volkswagen Customer it so important to be informed about the kind of Car or SUV that's you are looking for.anyone can sell you a car .But they Accommodate me with the right answer More
by Patrice Jefferson
Employees Worked With
Joanna Davila, Mark Newton, Darius Lewis, Dewayne Gossett
July 29, 2022
Chris and DeWayne were awesome! So helpful and helped get me the truck I wanted. There was a person that was looking for the same truck and we won!!! So helpful and helped get me the truck I wanted. There was a person that was looking for the same truck and we won!!! More
by lcespinoza
Employees Worked With
July 28, 2022
Very clear on the service and expectations. The team also seemed willing to step in and help out as needed. The team also seemed willing to step in and help out as needed. More
by DUNDOREMITCH
