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Volkswagen of Downtown Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.4
3,084 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
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1111 N Clark St

Chicago, IL

60610

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Showing 3,085 reviews

November 23, 2023

Awesome Purchase Experience. Thanks Mohammed and Julian, good customer service. Greatly recommended. 5 stars all the way. More

by Gonzalez, Celina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Avramov
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Nov 23, 2023 -

Volkswagen of Downtown Chicago responded

Celina, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mohammed, Julian, and our team met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

November 22, 2023

Angie and Matt were awesome! Got the car I wanted from a friendly, helpful staff! More

by Jessica R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person I signed my paperwork with was new. I didn’t get his name but he was awesome!, Matt Kutyna
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Nov 23, 2023 -

Volkswagen of Downtown Chicago responded

Jessica, Thank you so much for your excellent review! We are so glad that Angie and Matt had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

November 18, 2023

Donny is very cool! I was approved for a loan at 22%, he helped by talking to the bank to reduce it to 17%! Thank him very much, in 8 months I will come to him to refi More

by aispumba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syrell Fuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Avramov
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Nov 19, 2023 -

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danny met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

November 18, 2023

Very nice place to visit because everybody was so nice. This place is very clean and well kept. The place was very well decorated and put together. I'm Thankful Syrell was my sales personal. He answered al More

by My New Vehicle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syrell Fuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2023 -

Volkswagen of Downtown Chicago responded

We are very happy to hear that Syrell provided you with such a positive experience during the purchase of your new vehicle! We sincerely value your business and look forward to your next visit.

November 17, 2023

Very friendly and helpful and kept the process as smooth and manageable as possible. Would definitely recommend this pace for anyone looking to buy a brand new vehicle. More

by Carlos A.Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syrell Fuel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Avramov
Report | Print
Nov 17, 2023 -

Volkswagen of Downtown Chicago responded

Carlos, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

November 16, 2023

Buying a car is never fun, but Syrell and the team there worked hard with us to make sure we left in a good place. More

by rhph727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Cesario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syrell Fuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Avramov
Report | Print
Nov 16, 2023 -

Volkswagen of Downtown Chicago responded

Thank you so much for choosing Volkswagen of Downtown Chicago! Congrats on your new purchase, and let us know if we can be of any more assistance!

November 10, 2023

Great Service, appreciate Sy and the team. Pleasure to work with them and I love my car. More

by Kenya M
Recommend Dealer
Yes
Employees Worked With
Julian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syrell Fuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Avramov
Report | Print
Nov 11, 2023 -

Volkswagen of Downtown Chicago responded

Kenya, it's fantastic to hear that Syrell and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

November 08, 2023

Steel, Julian, Donny & Rocko were incredible. They made sure everything was taken care of with my paperwork and vehicle. 10 out of 10 would recommend. More

by qui
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Cesario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syrell Fuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Avramov
Report | Print
Nov 08, 2023 -

Volkswagen of Downtown Chicago responded

It's great to hear that Julian, Donnie, and Rocco were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

November 08, 2023

Absolutely a blessing to work with! Extremely patient and works with you to ensure that you are happy with your purchase and not what they want you to have. I highly recommend working w More

by C.J.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Avramov
Report | Print
Nov 08, 2023 -

Volkswagen of Downtown Chicago responded

C.J. Thank you for taking the time to share your thoughts on working with Mohammed and our team. We're glad to hear we delivered such a great experience!

November 07, 2023

Mohammed and Matt helped me so much! ! Thank you! Amazing service!!!! I highly recommend them!! More

by carmichaelcarrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Avramov, Matt Kutyna
Report | Print
Nov 07, 2023 -

Volkswagen of Downtown Chicago responded

Thank you so much for your wonderful review! We are thrilled that Matt, Mohammed, and Donnie had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Volkswagen of Downtown Chicago!

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