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Volkswagen of Downtown Chicago
Chicago, IL
2,609 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,609 reviews
September 13, 2023
The dealer worked well with me to answer my questions about the car and financing about the car and financing More
by rosealeengoggin
September 12, 2023
I made an appointment to look at a vehicle at Volkswagen downtown chicago and was very pleased how Manny handled getting me financed. He worked hard and was very nice. I am very happy with my new purchase . downtown chicago and was very pleased how Manny handled getting me financed. He worked hard and was very nice. I am very happy with my new purchase . More
by Quanda C.
September 12, 2023
Chris and the rest of the team were so helpful and made the entire purchasing process smooth. I never felt taken advantage of, but instead he took into account what I needed to get the deal done and made the entire purchasing process smooth. I never felt taken advantage of, but instead he took into account what I needed to get the deal done and made it happen. Buying a car is always a process, but Chris made it as straightforward as possible and was a great host while we were at the dealership. More
by kristin.leasure
September 11, 2023
My experience was very satisfied for the both people who attended us and also I’m so grateful because they also speak my language. They showed me everything clear to understand, I recommend other people to attended us and also I’m so grateful because they also speak my language. They showed me everything clear to understand, I recommend other people to go there and I’m very happy with my purchase. More
by Luzsosa
September 09, 2023
Mohammad and Matt and Julian helped me out so much today! ! They helped me get my very first car!!! Best service ! ! They helped me get my very first car!!! Best service ! More
by Hgreco
September 07, 2023
Chris and Julian gave me a great deal. very pleased and excited with their dedication. I love my new truck very pleased and excited with their dedication. I love my new truck More
by tatianam1997
September 04, 2023
Mohammed and Mike very good Customer Service and Sales. They were on top of everything They were on top of everything More
by manib9090
Employees Worked With
September 03, 2023
Chris was great! We came into test drive a used Altima and ended up not liking it. Chris helped us find a Nissan Rogue that we loved and worked with us to get a great We came into test drive a used Altima and ended up not liking it. Chris helped us find a Nissan Rogue that we loved and worked with us to get a great price! Super nice guy and made our car buying process a lot easier. More
by Keegan.dyer
Employees Worked With
August 31, 2023
Julian and Chris was very awesome and great customer service. Very warming and polite person service. Very warming and polite person More
by shirikaester30
August 31, 2023
Manny was great to work with, he was patient and responsive with every step of the sale. Thank you Manny and Matt for all your help. responsive with every step of the sale. Thank you Manny and Matt for all your help. More
by ricgodinez
