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Volkswagen of Downtown Chicago
Chicago, IL
2,609 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,609 reviews
October 26, 2023
Jimmy and Matt gave great attention and care throughout my entire experience. I felt like they wanted to make sure I left happy and were not just trying to make a sale - which is refreshing! Love my new ca my entire experience. I felt like they wanted to make sure I left happy and were not just trying to make a sale - which is refreshing! Love my new car and love this dealership, highly recommend! More
by Casey
Employees Worked With
October 26, 2023
I had the pleasure of working with Julian and Jimmy today. When I came in I was apprehensive of about starting my search for a new car but Jimmy made it more of a friendly conversation that put me at e today. When I came in I was apprehensive of about starting my search for a new car but Jimmy made it more of a friendly conversation that put me at ease and made me confident that I was making the right decision. Both of them were very informational on all of the products they offer. I would definitely recommend to a friend. More
by robwickes
Employees Worked With
October 26, 2023
The staff is very friendly. They take very good care of their customers and treat them with respect. They take very good care of their customers and treat them with respect. More
by fjgs_02
October 21, 2023
Mohammad and Roco Gave me the best experience ever purchasing my first car! Very professional and helpful! Thank you purchasing my first car! Very professional and helpful! Thank you More
by smcdonald1026
October 21, 2023
Came into the dealership and was introduced to Mohammed & Roco. They were able to help me and my wife get a new vehicle that we love! Roco. They were able to help me and my wife get a new vehicle that we love! More
by Terranceallen2020
October 18, 2023
Mohammed and Matt thank you for your help ! Awesome service . I Would come here again. Awesome service . I Would come here again. More
by marielena0316
October 18, 2023
On October 9th, I had the most amazing experience at Volkswagen of downtown Chicago. The Sales Consultant Mohammed, was very attentive, patient and thorough when providing information about the 2019 V Volkswagen of downtown Chicago. The Sales Consultant Mohammed, was very attentive, patient and thorough when providing information about the 2019 Volkswagon Jetta I was interested in. With the support of my brother-in-law and Mohammed communicating with my son in another state, Mohammed gave me a great deal that I was satisfied with. Thank you Mohammed for going above and beyond. I am now the owner of a 2019 Volkswagon Jetta! More
by VOLKSWAGONS FOREVER
October 17, 2023
Mohammed and Matt were my sales team representatives. I am happy with the price and the service. I am happy with the price and the service. More
by George
October 15, 2023
Mohamed and Matt Very great sales guys. Highly recommend for your new or used cars Highly recommend for your new or used cars More
by Alfy
October 15, 2023
We got the pleasure of working with Mohammed and Matt, they are amazing people who making buying a car pleasurable they are amazing people who making buying a car pleasurable More
by Dulce.lizbeth99
