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Volkswagen of Downtown Chicago
Chicago, IL
2,609 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,609 reviews
November 10, 2023
Great Service, appreciate Sy and the team. Pleasure to work with them and I love my car. Pleasure to work with them and I love my car. More
by Kenya M
November 08, 2023
Steel, Julian, Donny & Rocko were incredible. They made sure everything was taken care of with my paperwork and vehicle. 10 out of 10 would recommend. They made sure everything was taken care of with my paperwork and vehicle. 10 out of 10 would recommend. More
by qui
November 08, 2023
Absolutely a blessing to work with! Extremely patient and works with you to ensure that you are happy with your purchase and not what they want you to have. I highly recommend working w Extremely patient and works with you to ensure that you are happy with your purchase and not what they want you to have. I highly recommend working with Mohammed. More
by C.J.
November 07, 2023
Mohammed and Matt helped me so much! ! Thank you! Amazing service!!!! I highly recommend them!! ! Thank you! Amazing service!!!! I highly recommend them!! More
by carmichaelcarrick
November 05, 2023
Syrell gave excellent service and it was only because of his personal role and engagement that we went ahead with the contract when it was about to fall through at the last moment. his personal role and engagement that we went ahead with the contract when it was about to fall through at the last moment. More
by Mqureshi1000
November 04, 2023
Terrell, Julian and Auzi were absolutely amazing today! They helped me with whatever I needed during my car service. I always feel so welcomed here! They helped me with whatever I needed during my car service. I always feel so welcomed here! More
by JT
November 03, 2023
Shaun was so friendly and helpful. She worked hard for me to get into this car and had the nicest demeanor on top of it. I got a great car for a good deal and never felt intimidated or She worked hard for me to get into this car and had the nicest demeanor on top of it. I got a great car for a good deal and never felt intimidated or rushed. Overall, a very pleasant experience. More
by sweetmel007
October 31, 2023
Julian and Matt were just great. Manny our sales person was able to secure our car before it arrived. We had never bought a car before like this but felt at ease having worked with t Manny our sales person was able to secure our car before it arrived. We had never bought a car before like this but felt at ease having worked with this team and the experience that they have in making deals. I would recommend to anyone who is searching for something specific to stop in. More
by andrewcristian
October 31, 2023
Mohammed and Rocco were great in helping me get my new car. They made the process very easy. I definitely recommend working with them! car. They made the process very easy. I definitely recommend working with them! More
by aramir3
October 31, 2023
Happy to have worked with Manny and Julian. They were respectful of my time and earned my trust with my purchase, Thank you to you both and having worked with me and my family. They were respectful of my time and earned my trust with my purchase, Thank you to you both and having worked with me and my family. More
by joshyknowschi
