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Volkswagen of Downtown Chicago
Chicago, IL
2,608 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,608 reviews
Verified Customer
June 08, 2021
Great service kept me in the loop as far as how long it would take, provided updates in a timely fashion. Friendly service provided at a great price. would take, provided updates in a timely fashion. Friendly service provided at a great price. More
by kendumas
Employees Worked With
June 08, 2021
Close to home, and we appreciate the expertise on Volkswagens. All service specialists are helpful. They sensure that all relevant coupons get applied, which helps. Volkswagens. All service specialists are helpful. They sensure that all relevant coupons get applied, which helps. More
by pjnebrida
Employees Worked With
June 07, 2021
Check in and servicing process was easy. I was a little disappointed that I had an appointment at 7:30am and learned that the servicing technicians started work at 8am, but was pleased that my car appeared disappointed that I had an appointment at 7:30am and learned that the servicing technicians started work at 8am, but was pleased that my car appeared to be serviced first and I was in/out in a reasonable amount of time. More
by stephanie.anne.clark
Employees Worked With
June 07, 2021
I was under the impression that when I got my car back I was going to have a full tank of gas. When I purchased it the week earlier it was to late in the day & that is why I brought it in. Instead I got it was going to have a full tank of gas. When I purchased it the week earlier it was to late in the day & that is why I brought it in. Instead I got it back w/ less than 10 miles left in the tank. More
by timmccauley24
June 05, 2021
Great service, Miguel is very good at communicating, and keeps you updated on the goings on with your car. I can highly recommend him. Pricing is a little high, but they do a good job. keeps you updated on the goings on with your car. I can highly recommend him. Pricing is a little high, but they do a good job. More
by CHAVEZ.AGUSTIN1991
Employees Worked With
Miguel Meza
June 04, 2021
Angie was very professional and it was as positive of a car buying experience could be. We would definitely recommend her and the dealership to anyone in the Chicago area.... car buying experience could be. We would definitely recommend her and the dealership to anyone in the Chicago area.... More
by pelmore
June 02, 2021
Awesome place to buy a car! Left out with exactly what we wanted. Definitely will come back for all of my vehicle purchases. Nice people and nice location. wanted. Definitely will come back for all of my vehicle purchases. Nice people and nice location. More
by COLASGRANTCB
Employees Worked With
Kenny Akpan, Mark Newton
June 02, 2021
Always had a positive experience and I have serviced multiple Jettas there over the years. Service department staff are courteous and professional. The text updates are a plus. multiple Jettas there over the years. Service department staff are courteous and professional. The text updates are a plus. More
by RICK S
Employees Worked With
Adam Khamsot
