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Volkswagen of Downtown Chicago
Chicago, IL
2,608 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,608 reviews
March 04, 2022
Polite and timely. Staff knows what they are doing. Get to know them and that helps. Joanna and Mark are great. Staff knows what they are doing. Get to know them and that helps. Joanna and Mark are great. More
by SMR1458
Verified CustomerEmployees Worked With
Mark in finance is thorugh and lays it out so you understand., Joanna Davila, Mark Newton, Matt Sanchez
March 04, 2022
I worked with Hiberto. He really worked hard to help with financing to help make my repairs affordable. He was on it in regards to my repairs being done in a timely manner He really worked hard to help with financing to help make my repairs affordable. He was on it in regards to my repairs being done in a timely manner and making sure I had a ride to work. He was friendly and personal. More
by DANIELLE.PENN
Employees Worked With
March 03, 2022
We were pleased with the service. Congenial, professional people who attended to us. We will be back! Congenial, professional people who attended to us. We will be back! More
by ACSEMMES
Employees Worked With
March 03, 2022
Great service and great people to work with. Exceptionally kind and worked very hard to meet my needs. I love the car and all the hard work that went into making the sell. Exceptionally kind and worked very hard to meet my needs. I love the car and all the hard work that went into making the sell. More
by Nilah1021
Employees Worked With
Kenny Akpan
March 02, 2022
Very happy with the sales and service provided by Angie Berg and Volkswagen of Downtown Chicago. She found me the car I wanted and it was easy. Berg and Volkswagen of Downtown Chicago. She found me the car I wanted and it was easy. More
by Greg Dumanian
Employees Worked With
March 02, 2022
Working with Angie to get a newer car was phenomenal. She took into consideration all aspects of what we were looking for and was able to deliver a beautiful 2020 car. Will definitely work with her again She took into consideration all aspects of what we were looking for and was able to deliver a beautiful 2020 car. Will definitely work with her again when it’s time to trade this one in! More
by natalie.cuevas
Employees Worked With
March 02, 2022
I love customer service, and how they explain me everything on how to use the car after the purchase. I had been going to a lot of deelers and never felicidades so sure to purchase a car útil I get everything on how to use the car after the purchase. I had been going to a lot of deelers and never felicidades so sure to purchase a car útil I get to volkswagen More
by mayra5
March 01, 2022
Loved working with Angie, very knowledgeable, helpful, friendly and professional. Highly recommend and I love the car! friendly and professional. Highly recommend and I love the car! More
by Bondjo
Employees Worked With
March 01, 2022
Great people, great process. They went above and beyond, not only in having me purchase the vehicle but in putting together a good deal tailored to my situation. They went above and beyond, not only in having me purchase the vehicle but in putting together a good deal tailored to my situation. More
by shadowdistribution
