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Volkswagen of Downtown Chicago
Chicago, IL
2,604 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,604 reviews
November 15, 2024
I like to think general manager, Michael Zafiriou, you for reading my letter and working with me with the vehicle that I purchased from his dealership. I also like to think Davis Luckett, who did the fina for reading my letter and working with me with the vehicle that I purchased from his dealership. I also like to think Davis Luckett, who did the financing paperwork for our outstanding job making great suggestions. Jimmy Caprile Was the excellent sales person who helped me with the decision-making and selection of my Acura TLX 2021. Avery Gathercole was not initially involved with the sale of our car, but she was a great woman to have a conversation with. Rocco Cesario did somewhat help with negotiations, but when a customer asked for something he needs to make sure to be a man of his word and follow through on the request of the customer not below the customer off because you never know when your general manager find out what you’re doing. overall, I will say that my experience at the Volkswagen dealership was decent. More
by brazil8224
Verified Customer
November 14, 2024
Great sales and service, enjoyed the buying experience immensely. Easy, quick and no pressure, perfect. immensely. Easy, quick and no pressure, perfect. More
by PEDIGOB
November 13, 2024
Avery was an amazing sales consultant, before and after the sale. Luis in service was great as well. Highly recommend! the sale. Luis in service was great as well. Highly recommend! More
by PEDIGOB
November 13, 2024
Christy is great to work with. Super nice and professional. Does a great job communicating throughout the process Super nice and professional. Does a great job communicating throughout the process More
by DG3
Employees Worked With
November 13, 2024
Davis and Julian were excellent they helped me make an amazing decision with my new purchase! amazing decision with my new purchase! More
by KENDRA
November 13, 2024
Fred was very helpful, courteous, and knowledgeable. He made the whole process very stress-free. He made the whole process very stress-free. More
by NIUFREAK
Employees Worked With
November 12, 2024
Friendly and helpful service reps. The service is easy to schedule and is completed at the promised time The service is easy to schedule and is completed at the promised time More
by MAQUINN
Employees Worked With
November 12, 2024
Alonso was very helpful and considerate of my time. I appreciated his help in getting me in and out. Service was spectacular along with organization. I will be back I appreciated his help in getting me in and out. Service was spectacular along with organization. I will be back More
by gloria
Employees Worked With
November 12, 2024
I love this dealership, how fast and organize they are. I would recommend everyone to come here I would recommend everyone to come here More
by gloria
Employees Worked With
November 12, 2024
Again I have received excellent service. Alonzo and the staff were courteous and professional. Completely satisfied. Alonzo and the staff were courteous and professional. Completely satisfied. More
by DJBAUERJR
