Volkswagen of Akron

Great experience, service, and pricing! I was in a tricky situation with negative equity and needed to get into a lease to finally dissolve my negative equity. VW of Akron was the only deale I was in a tricky situation with negative equity and needed to get into a lease to finally dissolve my negative equity. VW of Akron was the only dealer, out of the 15 dealers I tried worker with me on pricing I needed, along with the make/model I wanted. Sales team is great!! More

The least stressful car experience ever It was December 23rd and I needed a car for my mother that day. Two days before Christmas. I did not have time or patience for a run around and was dr It was December 23rd and I needed a car for my mother that day. Two days before Christmas. I did not have time or patience for a run around and was dreading going to dealerships. Dave Walters VW could not have made this process any easier! They had exactly what I was looking for, we negotiated a price that I felt was fair, and was out of there with a car in an hour. Everyone I worked with was polite, understanding, and honest people. I would absolutely go back to this dealership for a car in the future. Couldn’t be happier. More

Easy Peezy From beginning to end my lease transition was easy peezy thanks to Aaron! He made arrangements to handle my vehicle turn in, found the perfect fit new From beginning to end my lease transition was easy peezy thanks to Aaron! He made arrangements to handle my vehicle turn in, found the perfect fit new vehicle, and even cane to me to complete the paperwork!! He put the customer 1st and made my life easier in the process. Happy to be a four time repeat customer!! More

First time VW owner My daughter just turned 16 and was looking to get her an affordable and reliable vehicle. Stopped in at Dave Walter VW, with the intent of only browsi My daughter just turned 16 and was looking to get her an affordable and reliable vehicle. Stopped in at Dave Walter VW, with the intent of only browsing the lot.. We were pleasantly greeted by Tom Hoza who took the time to understand what/why we were looking for a new car. He was extremely patient and never tried to over sell us into something we didnt need. The entire process from start to finish was so simple and fast.. it didn't at all feel like we were actually buying a car. Even the the "dreaded" part of walking into the finance room was nothing like Im accustomed to or have experienced at at there dealerships in the past. David had all of our paperwork ready to go and was completely thorough with reviewing everything before signing.. and he still had us in and out in record time. We truly had a such a great experience, that the "process" of buying a new car felt nothing like a process. I look forward to getting my next car from Tom and Dave. More

Phenomenal Customer Service through the Entire Sales Process After two previous VW leases (Passat and Jetta GLI) from Dave Walter Volkswagen, we shopped the competition - as typical consumers - and found that ot After two previous VW leases (Passat and Jetta GLI) from Dave Walter Volkswagen, we shopped the competition - as typical consumers - and found that other dealerships, some VW and some not, were not nearly as competitive with pricing. Tremendous value in our lease of a 2018 Atlas, made possible by an exceptionally smooth sales process. From the test drive, to taking the vehicle home, to an honest assessment of our turn-in, Josh Deluco and Tom Hoza provided an honest, end-to-end, customer-focused experience. David Mitchell quickly processed our financing and had us on our way without unnecessary waiting. Overall, a great experience, and a dealership - with a courteous staff - that we look forward to working with in the future. More

Great Experience, Great Car! They were willing to work with well after they were closed to get a deal done. Got into the new 2018 Tiguan SE w/ 4Motion. They were willing to work with well after they were closed to get a deal done. Got into the new 2018 Tiguan SE w/ 4Motion. More

Buying a car here was an honest, fun experience! Really! We have bought a car here before and it was a good experience. Recently, we took my daughter's 2003 Passat iin for servicing. As with any old car, thi We have bought a car here before and it was a good experience. Recently, we took my daughter's 2003 Passat iin for servicing. As with any old car, this time was was going to be involved and expensive. In defense of the car. we purchased it when my daughter turned 16 as it was a good solid safe car with low mileage for the model year. She drove it for 3 1/2 years with no real issues. When we went to the dealership that morning, we had no intention of getting a new car. When we were told that the repairs would be a few thousand dollars, we asked about used or new cars. As I said we have purchased from Dave Walters VW before and they are a fair dealership so we had no reservations about exploring the possibilities with them. Tom Hoza, our salesman, was a breath of fresh air from his funky office to his no pressure, low key approach. He helped get us into a new 2017 Red Jetta demo car, that my daughter loves and at a price that we could handle along with paying for college and everything else.. Aaron Heinleiin, the Lease Manager, we have know for years from his time in the Service Department. Aaron is a great guy, personable, realistic and fair. Finally, we also dealt with David Mitchell, the Business Manager. David has the toughest job of all as he is the "This is how much you have to pay" guy. Again, David was a really nice guy and he took the time to explain everything to us. This was a spur of the moment experience that left us with a great new car and a good feeling. You can't ask for more than that from a dealership! :O) Judy and Paul More

Great experience every time! My husband and I have purchased our last 6 or 7 cars from Dave Walter and will probably not go to another dealer. There service we receive is always My husband and I have purchased our last 6 or 7 cars from Dave Walter and will probably not go to another dealer. There service we receive is always friendly and upfront. More

Great experience top notch sales team This is my second car from this dealership they went over everything explaining the contract answering all of my questions I just can't say enough. This is my second car from this dealership they went over everything explaining the contract answering all of my questions I just can't say enough. More

Exceptional Customer Service I was very impressed with the customer service at this dealership. I was already set on the car I wanted, so they didn't pressure me to go another rou I was very impressed with the customer service at this dealership. I was already set on the car I wanted, so they didn't pressure me to go another route. Their knowledge of the vehicle was very extensive; they were able to answer my questions without hesitation. Gary even called and emailed to make sure I was satisfied and didn't come across any questions. Overall, they have a great team at Dave Walter Volkswagen. More