Viva Toyota of Las Cruces

Although the process took a little time Brandon was very attentive and easily handled everything. He even gave me a ride to pick up my new car on Sunday. Would definitely recommend Brandon to others. attentive and easily handled everything. He even gave me a ride to pick up my new car on Sunday. Would definitely recommend Brandon to others. More

Excellent efficient care from the entire staff. Everything from pricing to signing was very straight forward and efficient which is uncommon in a vehicle purchase. I couldn’t be more please with th Everything from pricing to signing was very straight forward and efficient which is uncommon in a vehicle purchase. I couldn’t be more please with the entire process. More

Got me going, happy with everything, handled everything easy, recommend to others. Next time offer a customer a drink or something. Took awhile but understood with Covid easy, recommend to others. Next time offer a customer a drink or something. Took awhile but understood with Covid More

Service was prompt and efficient but financing to finish the deal was an ALL DAY affair😰I have purchased cars before and was finished in 2 to 3 hours max! the deal was an ALL DAY affair😰I have purchased cars before and was finished in 2 to 3 hours max! More

Professional, courteous, attentive staff! The lot and showroom were clean, orderly. Any questions were answered promptly and answered in terms easy to understand. Overall a pleasant experience! showroom were clean, orderly. Any questions were answered promptly and answered in terms easy to understand. Overall a pleasant experience! More

I have been having problems with rodents chewing on wires and tubing in the engine compartment of my Venza which is parked outdoors. Jesse Mendoza has been patient with my guesses of the problems, found the and tubing in the engine compartment of my Venza which is parked outdoors. Jesse Mendoza has been patient with my guesses of the problems, found the problems, explained the problems and helped me with my efforts to prevent further damage. More

I recently purchased a new Tacoma from Vescova Toyota and Wayne Sheppard helped provide a pleasurable experience throughout the transaction. He was courteous, knowledgeable and communicative. Recommended! Wayne Sheppard helped provide a pleasurable experience throughout the transaction. He was courteous, knowledgeable and communicative. Recommended! More

I had my oil changed in my 2015 IS350 F Sport and was told that I needed a new battery (approximately a year and half ago). My battery hadn't given me any problems but I trusted the "expert" recommendat told that I needed a new battery (approximately a year and half ago). My battery hadn't given me any problems but I trusted the "expert" recommendation from the Toyota representative and felt good about the warranty they sold me on. I was sold an expensive Toyota brand battery at around $127 and even charged $44 extra for it's installation. The battery came with an 84 month warranty. Today the battery failed and I called Toyota expecting great service and was informed that since I drive a Lexus and not a Toyota they will not warranty the battery. I was told that the employee that sold me the battery should not have and that he no longer works there. Buyer beware! I would have been better off not trusting their representative. My original battery was working great and now I'm out of Luck. -K B More

The work was done very well. However, while seated outside because of COVID-19 the manager didn’t care for my choice under the canopy. Sent out a kind young man that said he wanted me to move. So I mo outside because of COVID-19 the manager didn’t care for my choice under the canopy. Sent out a kind young man that said he wanted me to move. So I moved. However after thinking the situation over. Not sitting in the waiting room, no coffee tea or water, not sitting in a chair. Do you think I’ll but my next suv from them? More

Excellent service departments. I live in El Paso, Tx., with a Toyota Dealership within 3 miles from my home; however I prefer to drive the 60 miles (120 miles round trip) because of the great service depa with a Toyota Dealership within 3 miles from my home; however I prefer to drive the 60 miles (120 miles round trip) because of the great service department & “down to earth “ people that schedule and ensure prompt, sound and complete service is performed..: More