Viva Toyota of Las Cruces
Las Cruces, NM
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325 Reviews of Viva Toyota of Las Cruces
Very professional the vehicle was ready sooner than expected It was recall work on the air bad seatbelt and was promptley taken care of professionally. expected It was recall work on the air bad seatbelt and was promptley taken care of professionally. More
I bought my first Toyota in 2005 and have purchased a total of 3 Toyota's. The last one was in October 2019. The Sales and Service Departments has always been excellent. I would and have told my family total of 3 Toyota's. The last one was in October 2019. The Sales and Service Departments has always been excellent. I would and have told my family and friends that if their interested in a new vehicle they should try Vescovo, as I felt I received the best deal on a new car and great service afterwards. More
Fast, friendly, covid compliant waiting area very good , explanation of the required work thorough service rep went over all completed work explaining chart on before and after service explanation of the required work thorough service rep went over all completed work explaining chart on before and after service More
Ease of getting information. Was able to seal the deal via email. Courtney was very knowledgeable about the vehicle we were interested in. Vehicle was gasses up and washed when we arrived. via email. Courtney was very knowledgeable about the vehicle we were interested in. Vehicle was gasses up and washed when we arrived. More
Great experience with these two ladies. Added to our confidence in dealing with their company. Will certainly recommend to others for business because of their professional and courteous disposition confidence in dealing with their company. Will certainly recommend to others for business because of their professional and courteous disposition More
The dealership was clean and the staff were following Covid-19 mandates. The staff was extremely friendly and helpful. It was a great experience. I am super pleased with my 2021 Corolla SE. This is my fi Covid-19 mandates. The staff was extremely friendly and helpful. It was a great experience. I am super pleased with my 2021 Corolla SE. This is my first time buying a brand new vehicle. Job well done. More
relations manager and service department manager. He is rude, unethical and avoidant if you have an issue. He personally told me "the buck stops here" when trying to resolve the same issue that was present rude, unethical and avoidant if you have an issue. He personally told me "the buck stops here" when trying to resolve the same issue that was present from purchase for months. Telling me new reasons for the same problem every time I brought the car back doesn't add up - especially the one where he told me it's the way the road tracks and it's how I drive. Maybe if I drove only one road forever that might make sense. I guess I upset him when I called him out on his passive approach to get rid of me, because after pointing out that issues should have been checked when they weren't in front of a packed waiting area, he said he would give a "one last good faith" check for me and I was actually correct. I got my car back with a cracked hub cap that afternoon - coincidence? Basically, I have always bought Toyota but the way I was treated here at Vescovo has made it so that I will never trust or buy another Toyota or Toyota dealership for life. I hope this local business will start seeing the patterns and do something about- buyer beware! More