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Viva Toyota of Las Cruces

Las Cruces, NM

3.6
325 Reviews

780 S. Valley Dr.

Las Cruces, NM

88005

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325 Reviews of Viva Toyota of Las Cruces

March 13, 2021

Very professional the vehicle was ready sooner than expected It was recall work on the air bad seatbelt and was promptley taken care of professionally. More

by mad1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service employee
Mar 14, 2021 -

Viva Toyota of Las Cruces responded

Thank you for taking the time to share your feedback about the professional experience you had at Vescovo Toyota of Las Cruces. We're always happy to help you out. See you again next time!

February 22, 2021

I had a very positive experience with your dealership. Wayne Sheppard was very easy to work with. He gave me all the information I needed More

by rubcor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Sheppard
Feb 23, 2021 -

Viva Toyota of Las Cruces responded

Thank you for the positive feedback! We are happy to know that you had a positive experience with us and with the help of our Sales Team, especially Wayne. We value your business at Vescovo Toyota of Las Cruces!

February 13, 2021

Brandon, Jon and Sam were very patient with me and worked very hard to make me happy with my deal. Good people to work with. More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Jon, Sam
Feb 14, 2021 -

Viva Toyota of Las Cruces responded

Thank you for visiting Vescovo Toyota of Las Cruces, Tracy! We will be sure to thank Brandon, Jon, and Sam for providing you with excellent service. We look forward to working with you again!

February 03, 2021

Went for my first free oil change. The girl said it would be over an hr, but it only took about 30 min. Great service! More

by picturequeen87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The blonde girl lol
Feb 04, 2021 -

Viva Toyota of Las Cruces responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Vescovo Toyota of Las Cruces!

January 30, 2021

I bought my first Toyota in 2005 and have purchased a total of 3 Toyota's. The last one was in October 2019. The Sales and Service Departments has always been excellent. I would and have told my family More

by brbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember their names
Jan 30, 2021 -

Viva Toyota of Las Cruces responded

That's wonderful to see! Thank you for your feedback on Vescovo Toyota of Las Cruces; we are always happy to be of service. If there is anything else we can do for you, please be sure to let us know.

January 30, 2021

Fast, friendly, covid compliant waiting area very good , explanation of the required work thorough service rep went over all completed work explaining chart on before and after service More

by Wiz3682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEE CARDENAS
Jan 31, 2021 -

Viva Toyota of Las Cruces responded

Hi Wiz! We're so grateful for this 5-star review regarding your recent service experience at Vescovo Toyota of Las Cruces! Customer satisfaction is our main goal, and it pleases us to learn you had such a pleasant experience.

January 28, 2021

Ease of getting information. Was able to seal the deal via email. Courtney was very knowledgeable about the vehicle we were interested in. Vehicle was gasses up and washed when we arrived. More

by Joe/Sheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
Jan 28, 2021 -

Viva Toyota of Las Cruces responded

Thank you for taking the time to leave a review for us at Vescovo Toyota of Las Cruces. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

January 21, 2021

Great experience with these two ladies. Added to our confidence in dealing with their company. Will certainly recommend to others for business because of their professional and courteous disposition More

by jjacqez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla and Cynthia
Jan 22, 2021 -

Viva Toyota of Las Cruces responded

Thank you for visiting Vescovo Toyota of Las Cruces! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

January 21, 2021

The dealership was clean and the staff were following Covid-19 mandates. The staff was extremely friendly and helpful. It was a great experience. I am super pleased with my 2021 Corolla SE. This is my fi More

by kronbergerp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gamboa and Sam Inthalangsy
Jan 22, 2021 -

Viva Toyota of Las Cruces responded

Thank you for the great review! We are pleased to see that you felt safe while visiting Vescovo Toyota of Las Cruces. Congratulations on your new Toyota Corolla SE; we look forward to working with you again.

January 13, 2021

relations manager and service department manager. He is rude, unethical and avoidant if you have an issue. He personally told me "the buck stops here" when trying to resolve the same issue that was present More

by secunnin21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Jan 14, 2021 -

Viva Toyota of Las Cruces responded

Hello, Please know that I take your feedback very seriously. We always want our guests to receive exceptional customer service while working with our Service Department. Would you please reach out to me so that we can continue our communication regarding this situation? Thank you. Grant Schauer Service Manager 575-523-5566

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