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Vision Hyundai Henrietta Rochester - Service Center
Rochester, NY
565 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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565 Reviews of Vision Hyundai Henrietta Rochester - Service Center
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March 10, 2021
Have had excellent service with the team at Henrietta Vision. They accommodate me having to drop off my vehicle in early mornings whenever I need it serviced. They were quick to try to find a root of a r Vision. They accommodate me having to drop off my vehicle in early mornings whenever I need it serviced. They were quick to try to find a root of a recent problem and quick to resolve any issues for me. More
by ilmd2614
Verified CustomerEmployees Worked With
March 10, 2021
Everyone in the service department was very courteous, respectful, accommodating, and pleasant, especially Matthew. I enjoyed very much meeting Joe Foster and sharing with him my bad experience I had wit respectful, accommodating, and pleasant, especially Matthew. I enjoyed very much meeting Joe Foster and sharing with him my bad experience I had with salesperson, who sold me my 2020 Hyundai Sonata, August 2020. More
by BOBBIS41
March 10, 2021
I brought my car in for service and was very surprised how quickly the work was done. The waiting room was quiet, clean and accommodating for the short time I had to sit there. I was very happy with my how quickly the work was done. The waiting room was quiet, clean and accommodating for the short time I had to sit there. I was very happy with my experience. More
by Mbehr
Employees Worked With
March 09, 2021
Always fast, complete and great service. I've been going to Vision Hyundai in Henrietta since 2004 and find those in the Service Area to be very responsive to my needs bith in getting an appointment and doi to Vision Hyundai in Henrietta since 2004 and find those in the Service Area to be very responsive to my needs bith in getting an appointment and doing the work. More
by DAVESCHANTZ
Employees Worked With
Everyone in Service
March 08, 2021
The Service department is reliable and do not push for unnecessary repairs. They track the vehicle for routine service scheduling which is helpful to me. unnecessary repairs. They track the vehicle for routine service scheduling which is helpful to me. More
by RACC4
Employees Worked With
March 08, 2021
This dealership is my go to for car needs. The staff here are very friendly and efficient in every way and explains everything in simple terms when needed. are very friendly and efficient in every way and explains everything in simple terms when needed. More
by DLOVEMANNING
Employees Worked With
March 08, 2021
High volume car dealership and it felt that way when we were there making our deal. Our salesman was helpful, instructive an not pushy. We appreciated that very much. Unfortunately, we had an appointment a were there making our deal. Our salesman was helpful, instructive an not pushy. We appreciated that very much. Unfortunately, we had an appointment at 4:00pm on Friday afternoon. The dealership was very busy and we ended up waiting until 6:00pm in order to complete all of the paperwork. That was quitting time and once I completed the final paperwork the finance manager locked the showroom and left. My wife was still sitting in the new car learning some new features with our salesman at that point. He was locked out of the building! It appeared that they were more interested going home on a Friday afternoon than providing a more personal and attentive experience for us. I still feel like we got the best possible deal and we really like our new car, but it wasn’t a very personal transaction. More
by BOYZARUS
March 08, 2021
Great personality always going a extra mile to make sure everything is taken care of . Always with a smile . No matter when we call he is ready to answer our questions everything is taken care of . Always with a smile . No matter when we call he is ready to answer our questions More
by PHILLIS_WOODEN
Employees Worked With
Cameron
March 07, 2021
I have been coming here for year and always have a great experience. My salesperson Darryl was the best. He gave us the best customer service experience. experience. My salesperson Darryl was the best. He gave us the best customer service experience. More
by TANYA_HAMPTON
Employees Worked With
Darryl
March 07, 2021
I am very impressed with the professional and friendly I am very impressed with the professional and friendly manner of the service department.They deqlt with the issue of a bad transmission in my 2020 E I am very impressed with the professional and friendly manner of the service department.They deqlt with the issue of a bad transmission in my 2020 Elantra, getting the new transmission ordered and installed within 4 days. Kudos especially to Greg. If my Elantra hadn't been under warranty (only 1,952 miles on the odometer), the repairs would have cost $3,799! Too, I was pleasantly surprised that I had no hassle getting a free loaner-- unlike another dealership that shall remain nameless. More
by Mary
Employees Worked With
Greg
