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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
565 Reviews

565 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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March 17, 2021

I have been going to this Service Center for many years and with 3 different cars. I have always received excellent service. The staff is friendly and helpful. I am very satisfied with the service I get th More

by LWHITING2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind words and for being a loyal customer to Vision Hyundai Henrietta!

March 17, 2021

The expected excellent service, prompt time and friendly team. All what I need is to call, get an appointment (usually have a range of tome) , bring the car and the service is done as you want it. They also More

by ASHEHAT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mat
Mar 24, 2021 -

Vision Hyundai Henrietta Rochester responded

Hello! Joe Foster our General Manager, and his team pride themselves to ensure our customers have a 100% Truly Exceptional Customer Experience. From your review it sounds like this was achieved! If you ever need anything in the future please let us know. Thank you again for choosing Vision Hyundai Henrietta!

March 16, 2021

The whole team was super friendly and helpful throughout our entire experience. We had a bad experience with the previous dealership that we leased our Hyundai with and Vision helped with a new lease. More

by CSHWINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Tambe
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

We're glad to hear you enjoyed your visit! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

March 16, 2021

Everyone was courteous & knowledge as to what had to be done. I was very satisfied that the work was done within the time that was quoted to me. More

by MDJOHNSON463
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you for your praise and kind comments about our team! We appreciate your support!

March 16, 2021

It was a very quick and efficient visit for my oil change and to repair the ABS on recall. The service staff was friendly as always. More

by Elaine
Recommend Dealer
Yes
Employees Worked With
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Elaine! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

March 12, 2021

great price on vehicle.no stress process.service is great price on vehicle. no stress process. service is prompt and friendly. sales and service people are helpful and competent. convenient location More

by COINCLTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
evan (sales), doud (mgmt), service dept. manager, service writer, cashier
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you so much for your high rating! We truly appreciate you taking the time to write out such a fabulous review of our team here at Vision Hyundai Henrietta!

March 12, 2021

Service manager Pete was the best. It was a complex electrical issue and they went the extra mile to get it fixed. I was so happy I brought them donuts. Thanks again. More

by MBAXENDE
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi! We couldn't agree with you more, Pete is fantastic! We appreciate your kindness and thank you for choosing the Vision Automotive Group!

March 11, 2021

I enjoy going here for both sales and service. It's the people that makes all the difference. They are helpful and easy to talk to, and seem to take a sincere interest in my issues or questions. The lot co More

by KAMAKAZI414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Priest
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you for your 5 star review! We appreciate your feedback and will do our best to better accommodate you when you come in for service! We hope you have an amazing day!

March 10, 2021

Greg and the rest of the service department are professional, informed, friendly, and flexible in scheduling appointments. I appreciate their dedication to their craft as well as the transparency More

by BETSY.FRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Betsy! We couldn't agree with you more, Greg is fantastic! Thank you for being a loyal customer to the Vision Automotive Group!

March 10, 2021

Very quick service and friendly staff! My car was taken in right away and I had very little wait time for my oil change to be completed. More

by NETTIE_347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

We're so glad that we were able to go above and beyond your expectations! We strive for excellent customer service here!

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