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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.4
588 Reviews

588 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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March 10, 2025

Not truthful about fluids needing flushed out and replaced. Their dishonesty lost a long-term customer. More

by MHEATON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above.
March 10, 2025

At the time of purchasing my vehicle from vision we were offered a "covers anything and everything" extended warranty. The first time taking the car in for repair nothing was covered. The service department More

by Mjdell55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
March 10, 2025

I couldn’t be happier with the service here. Everyone is so kind and helpful. Brandon is such a blessing to me. I am very pleased with all the service members and their kindness towards me. More

by christinacarducci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike J.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Quoc H.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon , Zach Davern, Tylor Barnhart, Shelly Allen
March 09, 2025

They were very fast could have used a heads up on the construction I actually drive past it More

by diane2553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Brad was a huge help when it came to handling my car. He was attentive and gave me insight on the vehicle and would definitely go back to him for any of my vehicle needs. More

by Cronan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
March 06, 2025

Always get exceptional service when getting my car serviced at Vision Hyundai. Would recommend to my friends. More

by GREENE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

The best dealership in the world. Been a faithful customer for over 15 years and loved every minute More

by MELVINM187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

A wonderful place to have your car serviced. The customer service department is awesome. I More

by Bigeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and others that’s not on the board.
March 02, 2025

Matt/ Service Department & the Parts Dept saved the day for me by finding a key fob for me and getting it programmed the same day. More

by Groovy Grandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

We are return customers because of the way we were treated in the past. We have owned 5 Hyundai cars and have had good luck with them. We like the service department, as the work was done quickly and More

by whitenackjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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