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Vision Hyundai Henrietta Rochester - Service Center
Rochester, NY
485 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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485 Reviews of Vision Hyundai Henrietta Rochester - Service Center
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March 04, 2021
It is one of the best dealers that i have ever dealt with. Every time i called or come in they just greet you with so much compassion .And Cameron from the service depart has really be a great help when with. Every time i called or come in they just greet you with so much compassion .And Cameron from the service depart has really be a great help when i have questions about our car .keep up the great work i would send anyone there because i know they will be happy with your service. Thank you More
by PHILLIS_WOODEN
Verified Customer
March 04, 2021
Recommended to my wife that she get her front end aligned. Didn’t offer to show a readout of exactly how much the alignment was off. Also, when car is awd, aren’t you supposed to align front and ba aligned. Didn’t offer to show a readout of exactly how much the alignment was off. Also, when car is awd, aren’t you supposed to align front and back at the same time? More
by JD
Employees Worked With
Service advisor
March 04, 2021
Always a pleasure to deal with Vision personnel. Service department is on top of my vehicle's needs. The Vision service staff are polite and personable. department is on top of my vehicle's needs. The Vision service staff are polite and personable. More
by OLEWNIK1
Employees Worked With
March 04, 2021
The response and service I received from Vision Hyundai was excellent- as always! I received calls to confirm the work as well as a call to let me know when the work was finished. A great experience! was excellent- as always! I received calls to confirm the work as well as a call to let me know when the work was finished. A great experience! More
by PAMELAN.APT
March 04, 2021
The service was outstanding. My Tucson had a recall and it was taken care of quickly. They also washed it for me and did an oil change. The Salesman saw me also and took the time to make sure I liked my it was taken care of quickly. They also washed it for me and did an oil change. The Salesman saw me also and took the time to make sure I liked my vehicle and was happy to check the status to ensure it was being worked on. More
by JEANRRACCT
January 10, 2020
Cameron Rowe and Greg Melino are the best. Every time I come in I feel right at home! Great service! Always on top of it and so helpful. come in I feel right at home! Great service! Always on top of it and so helpful. More
by Ambertersigni
Employees Worked With
Cameron Rowe, Gregory melino
January 09, 2020
Cameron is a great person to work with. It's nice to work with someone that knows what they are doing, in a professional fashion. I will return. Thank you again. with someone that knows what they are doing, in a professional fashion. I will return. Thank you again. More
by TLR2
Employees Worked With
Cameron
February 08, 2019
Bringing my car into get serviced at Vision at W.Henrietta My wife and I bought a used car from Vision Hyd. on West Henrietta rd. Rochester,NY. On the on set of buying the car we have been blessed. But, EVERY My wife and I bought a used car from Vision Hyd. on West Henrietta rd. Rochester,NY. On the on set of buying the car we have been blessed. But, EVERY SINGLE TIME we have brought the car in for an oil change The Service dept. has ALWAYS found "SOMETHING!" wrong with the car we bought from them that was not covered . Which after years ,WE could of bought a brand new car. The Service Dept. at Vision Hyd. has always (in my opinion) looked to nickel and dime ALL their clients. I do not recommend ANYONE buying a car at Vision Hyd. on WEST HENRIETTA RD. Rochester,NY. More
by Scott
Employees Worked With
THE SERVICE DESK!!!
June 02, 2017
Service department SUCKS I purchased a car from vision Hyundai in Henrietta a year ago. They advertise the free oil change all the time and I thought I got a pretty good deal I purchased a car from vision Hyundai in Henrietta a year ago. They advertise the free oil change all the time and I thought I got a pretty good deal when I purchased the car which is another story but EVERYTIME I take my car into the service department All the ADVISORS ARE RUDE, UNPROFESSIONAL, and they act like they are doing you a favor for even listening to you. IVE NEVER HAD A GOOD EXPERIENCE IN THE SERVICE DEPARTMENT. I now take my car to the Honda dealership or the Toyota dealership down the road to get service because I would rather pay and get treated with respect then to get it done for free. Last time I took my car in to get the headlights changed because they were out, they ended up CHARGING ME and gave me the keys and said all set but when I got home and checked the lights THEY WERE NOT FIXED. I took it back the next day and they didn't even apologize and waited another hour, that is why I will NEVER GO TO VISION OR RECCOMEND IT TO ANYONE I KNOW. More
by Hasina123
Employees Worked With
Greg Melino and joe fiano
