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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
485 Reviews

485 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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March 07, 2021

I came in for oil change and had tires rotated the sevice was fast did not have to wait long thats what i especially like about the sevice your in and out within a reasonable time More

by DAWN28649
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know name of person in service
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Dawn! We are happy to hear that you had a wonderful experience and hope to see you soon!

March 06, 2021

Service Department was outstanding - again.They could Service Department was outstanding - again. They could have charged more, but did not. In addition to the scheduled service, the technician noticed More

by ktyner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron in Service
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

We're so glad that we were able to go above and beyond your expectations! We strive for excellent customer service here!

March 06, 2021

Management went the extra mile, in explaining the repairs needed, and what it would cost. I was satisfy with the quality of work performed on my vehicle. More

by M21CRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

This is wonderful to hear! Our service department holds its services to highest of standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

March 05, 2021

Greg Melino and staff are just wonderful !! i keep coming back because of Greg, and staff!! with that team, you'll always have a winner!! More

by JEP2ACT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi! We couldn't agree with you more, Greg is fantastic! We appreciate your kindness and thank you for choosing the Vision Automotive Group!

March 05, 2021

Outstanding service, been with them for many years will not go any where else. I never had any problems with any of my cars at the service dept. Everyone is very friendly. More

by WYTORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
everyone
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

We're so glad that we were able to go above and beyond your expectations! We strive for excellent customer service here!

March 05, 2021

Friendly, informative staff! Great service. Above and beyond my expectations. Fist time there with a new-to-me Hyundai and this will be my go-to service location. More

by DANIELLEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Zuk
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Danielle! We are happy to hear you were able to find what you were looking for! Thank you for taking the time to leave such a positive review!

March 05, 2021

Best customer service in the business. Always an excellent experience. I was Told my service would be about 1 hour /40 minutes and it was done in just over an hour. Super friendly as always More

by MICHAELBIANCHILMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

We're glad to hear you enjoyed your visit! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

March 05, 2021

The service department took excellent care of my vehicle. I was in and out in about an hour. We discussed when to return to Vision for the next specific warranty service. More

by PEG23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you for your praise and kind comments about our team! We appreciate your support!

March 05, 2021

Did only the work I authorized and could afford; they were courteous and professional. I was in and out with both cars that needed to be inspected More

by JAMESLHIGH2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

March 04, 2021

Service department is always on top of things. Very fast oil changes. Great customer service. The service team always goes above and beyond to accommodate their customers. More

by TONI.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you for your praise and kind comments about our team! We appreciate your support!