Vision Hyundai Henrietta Rochester - Service Center

Good service. But my car does not have a wheel lock key and I was told I must have misplaced it when I didn't even know I have locknuts on the car. I don't think I should have to buy a new wheel lock key i and I was told I must have misplaced it when I didn't even know I have locknuts on the car. I don't think I should have to buy a new wheel lock key if I never had one to begin with. More

I was greeted by my first name and told my car would be taken right in. Cameron is so personable and attentive to his customers. taken right in. Cameron is so personable and attentive to his customers. More

It was a very good experience they were very polite courteous and the work was best possible. It was done in route timely matter and they provided transportation while my car was being worked on overal courteous and the work was best possible. It was done in route timely matter and they provided transportation while my car was being worked on overall best possible outcome More

My service Dept representative kept me updated on what was going on-and what needed to be done. I appreciated that very much. He explained my service options to me. was going on-and what needed to be done. I appreciated that very much. He explained my service options to me. More

All aspects of my Vision experience were top-notch. The facility is clean. Restrooms clean. ONly minor glitch is the hard time finding a place to park (it was the last day of the month - a very busy tim facility is clean. Restrooms clean. ONly minor glitch is the hard time finding a place to park (it was the last day of the month - a very busy time at the dealership). Took our other Hyundai in for service and was treated very well, and service was done earlier than expected...BRAVO! More

Very helpful and considerate. Wonderful to work with! Great service. Cameron has been fantastic arranging service for my 2018 Tuscon in a way that works with my schedule, Great service. Cameron has been fantastic arranging service for my 2018 Tuscon in a way that works with my schedule, More

They outdid themselves to keep me in my manual transmission 2010 Elantra Blue. I have always been please with the service department. Thank you very much transmission 2010 Elantra Blue. I have always been please with the service department. Thank you very much More

Matt clearly explained the problems that need to be fixed in the car. He even offer a ride, in case service was not completed in the planned time. Great Service! in the car. He even offer a ride, in case service was not completed in the planned time. Great Service! More

I recently had my 2015 Hyundai Santa Fe towed in for an engine problem. The engine was found to be defective and needed to be replaced under warranty. My Service Advisor, Matt, was very helpful and kept engine problem. The engine was found to be defective and needed to be replaced under warranty. My Service Advisor, Matt, was very helpful and kept my up to date as to the progress of the work on my vehicle. A loaner vehicle was offered, which I declined since I had a second vehicle available already. In less than a week, my vehicle was repaired and ready to go! More

Efficient and fair - I was able to schedule an appointment online and even though I got there early they still took my car in early and worked as quickly as possible. appointment online and even though I got there early they still took my car in early and worked as quickly as possible. More