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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
460 Reviews

460 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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April 09, 2021

Greg Melino and Billy Blattner went above and beyond to make sure my experience at the dealer was positive. Both gentlemen are respectful of the customers they serve. More

by SABEYM
Customer Service
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Blattner
Apr 20, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi! Joe Foster our General Manager, and his team pride themselves to ensure our customers have a 100% Truly Exceptional Customer Experience. From your review it sounds like this was achieved with Greg and Billy! If you ever need anything in the future please let us know. Thank you again for choosing Vision Hyundai Henrietta!

April 09, 2021

Mostly positive, but I was told I needed 15000 mile service when car only has 11900 miles. I told the rep that I thought I only had 11000 plus miles, but he said I was wrong and it was at 15000. It's n More

by CREYNOLDS5211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Thank you I don’t wanna have to say 25 words so is this 25 your words yet? Okay seven more then...thanks again guys More

by 4SURE2BE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Wheeler, Pete Zuk
Apr 20, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you for your 5 star review! We appreciate your feedback!

April 08, 2021

Greg and Jason were so helpful and knowledgeable in setting up our new radio/gps system in our Hyundai Santa Fe. We can't thank them enough! Scott and Lynn Spillane Wellsville, NY More

by lynnspill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Cameron R.
Apr 20, 2021 -

Vision Hyundai Henrietta Rochester responded

Scott and Lynn, this is wonderful to hear! Thank you so much for taking the time to write out such a great review of Greg and Jason!

April 07, 2021

The service department made things very easy. Even had shuttle service to work and back to service. On time and very courteous. Would recommend to others. More

by TMCGLASHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Vision Hyundai Henrietta Rochester responded

This is wonderful to hear! Our service department holds its services to the highest standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

March 28, 2021

Consistent, outstanding service every time. Professional and comfortable atmosphere. I'm always greeted by my name. I truly appreciate the great customer service that I receive. More

by ALEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl B., Cameron R., Pete Zuk
Apr 20, 2021 -

Vision Hyundai Henrietta Rochester responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review!

March 25, 2021

Leased my 6 months ago, got a maintenance message on my dash. I found out it was for an oil change. Done quick, fast, and in a hurry, see ya in another 6 months! Thanks! More

by DREADLOCKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron R., Pete Zuk
Apr 20, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you for your high rating! We look forward to your next visit!

March 22, 2021

Bringing my car in for service was fast and easy. It has been a great experience with this dealership I would 100% recommend them to anyone More

by CARRIE.FORRESTER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muneeb S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Carrie! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

March 20, 2021

Greg Melino and the team are always prompt, courteous and the mechanics always do a great job whether just routine maintenance of other unexpected breakdowns. More

by CINTRONS
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron R., Pete Zuk
Mar 24, 2021 -

Vision Hyundai Henrietta Rochester responded

We're glad to hear you enjoyed your visit with Greg and our team! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

March 19, 2021

The personal in the service dept. are friendly and courteous also service is fast will continue to have work done on my vehicles there thanks More

by DICKSHAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Vision Hyundai Henrietta Rochester responded

We are so glad you had such a great experience here with our service department! We appreciate your business!

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