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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
523 Reviews

523 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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September 08, 2021

I appreciated the service recommendations made, but most of all that Matthew went out of is way to provide transportation so I didn’t have to wait at service center for unexpected repairs to be done. More

by cmoore4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

We have been Hyundai owners since 2001....We have appreciated the fine work from your service department...Always knowledgeable, informative and friendly....Thanks to the management and skilled mecha More

by CMONROE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron R.
August 26, 2021

As usual the service department is great, I was in and out very quickly with no trouble, keep up the great work and customer service. More

by FERDINAND CEVALLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2021

Great team! Wonderful service!!!!!!!! On my fourth car from Vision and from Billy to the service staff its always been a positive experience! Thank you Vision! More

by DUKE2SMITH@ROCHESTER.RR.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron R.
August 24, 2021

Great and detailed advise about the potential solutions to fix the problems with my car and a clear explanation about the costs for fixing them. More

by javpge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

The service personal are very knowledgeable about my car and the work I request. They don’t try to sell service I do not request More

by ECWROC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron R.
August 23, 2021

This is the second car we have purchased from the dealership in the last month and it was because of the honesty of Tony the salesman! More

by MOHR327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony P, Paulie D.
August 21, 2021

The service department was great as usual. Had no issues, in on time, price as discussed and out in the allotted time. It’s this service department that keeps me buying Hyundais More

by dcolburn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron R.
August 19, 2021

Answered all my questions about a odd light on my dashboard and took care of my problem on the spot. Hector changed a blown brake light bulb while I waited. More

by MFRJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Velez
August 17, 2021

Normally I’m able to give 5 stars but for this recent visit I had to wait 2 hours for a scheduled oil change and tire rotation. More

by JULIE38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg M.
2.0
This rating includes all reviews, with more weight given to recent reviews.
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