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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
570 Reviews

570 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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October 16, 2023

Got me right in for an oil change, inspection and 15,000 mile maintenance. Excellent service! More

by kathycole585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 14, 2023

The service was professional and helpful for getting us a warranty on the vehicle we purchased with a salvage title More

by DJSTEVEMM413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
Oct 16, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 14, 2023

Matt and the rest of the team are always kind, courteous and helpful. They continue to do a great job. This location is lucky to have them More

by T Mood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 13, 2023

Courteous, texted updates, answered question. Even my Agent Joey recognized me by name and set me up with accommodations to do some work. More

by COURTNEY.HOPKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph G., Tylor Barnhart
Oct 13, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 13, 2023

My contract has free oil changes-new owner doesn’t honor-won’t buy new from Vision More

by amdbc8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owner
Oct 13, 2023 -

Vision Hyundai Henrietta Rochester responded

"Amdbc8" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 13, 2023

Knowledgeable and very friendly. Won’t take my car anyplace else, have always had great service More

by PNICOSIA002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Wiggins
Oct 13, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 13, 2023

It was great I got there early in the morning it was right on time everything was very professional More

by LK2CUTE4U
Recommend Dealer
Yes
Employees Worked With
Idr
Oct 13, 2023 -

LK2CUTE4U responded

Yes this review is correct

October 13, 2023

The service was on time and complete. Service coordinator was very knowledgeable helpful and courteous. More

by abarbetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
Oct 13, 2023 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 11, 2023

First time going in for oil change on new car. Was very fast and efficient More

by alice.pfenninger
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Wiggins
Oct 11, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 11, 2023

In my many years of car ownership I’ve never had a worse experience. Long delays in communication. And very little concern for me the customer. More

by Matt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t keep names
Oct 11, 2023 -

Vision Hyundai Henrietta Rochester responded

"Young.destiny22" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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