Vision Hyundai Henrietta Rochester - Service Center

I am very frustrated lately with this dealership. Every time I calk I have to leave a message for the service department. Last time I called I never got a call back. I had to call again after waiting Every time I calk I have to leave a message for the service department. Last time I called I never got a call back. I had to call again after waiting for 3 days for a call back. I have never had to leave messages before but this past year it has been ridiculous. I am very disappointed in the quality of customer service. More

Matthew lied that the drive testing was about 1 hour but the car was in the backyard standing for two hours I made an appointment online and your store texted me for confirmation but the system did not show the car was in the backyard standing for two hours I made an appointment online and your store texted me for confirmation but the system did not show up for my appt upon my arrival. The multi-point inspection was done but they did not top off all liquids-another lie! What a huge disappointment! I missed the team at your store 5 years ago and I have been a customer at your store since 2001 and the old team was gone! More

The service was good, quick, and took no effort on our part. Great job! Will return! part. Great job! Will return! More

You guys have the wrong phone number, I literally have never done business with you guys never done business with you guys More

My experience at vision Hyundai was great everyone was helpful and. Answered all my questions and got back to me every time I reached out to them and would highly recommend them to anyone who needed their helpful and. Answered all my questions and got back to me every time I reached out to them and would highly recommend them to anyone who needed their services More

Very good anh friendly no waiting for long time I'll come for the next oil change for the next oil change More

Service Matt service manager and Barry technician are the reason I keep buying and serving my Hyundais the reason I keep buying and serving my Hyundais More

Great customer service. Willing to answer any and all questions you have and great people overall. Willing to answer any and all questions you have and great people overall. More

I brought my car in division in Hyundai for a recall, and everything went very very smooth. The appointment was set up easily, and the work on the car was done in a very timely manner. I’m very happy. everything went very very smooth. The appointment was set up easily, and the work on the car was done in a very timely manner. I’m very happy. More

I was expecting to be there an hour for an oil change and tire rotation but was done in 30 minutes! tire rotation but was done in 30 minutes! More