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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
528 Reviews

528 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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December 21, 2024

Stopped in for an oil change anftwr having difficulty scheduling on-line and they squeezed me. Very friendly staff. More

by Ldicesare23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra S.
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Just had my oil changed. It was an easy and quick service with friendly team. More

by jakevacanti615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I have been bringing my car here for services for a few yrs and will continue to do so. Not only am I always satisfied with the repairs and cost, Matt and the counter guys are always super courteous and he More

by DROZZY411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I feel the tech mechanics have always taken good care of my car; and the long time service advisor Matt Melino and recent service advisor Tyler Barnhart have been efficient and courteous, also yesterday's p More

by DARLYN12002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

The service dept is the best advertising for your business. They treat everyone like gold. Give great service. Knowing how well they treat me and my car. Makes me more so want to buy my next car from More

by moodypatblues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Davern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Matt always takes great care of me. He was so friendly and accommodating. He always makes it a pleasure to have my car serviced there. More

by KIRERD07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

The customer service has not been ideal. The online scheduler is frequently down and it has been very difficult to make appointments via phone. They almost didn't honor my free oil change co More

by SILVSE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tylor Barnhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Service too expensive service too expensive service too expensive service too expensive service too expensive service too expensive service too expensive service too expensive! More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
December 07, 2024

The service writers are amazing, communicated well and resolved my problem il keep coming back More

by nicholasrlang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
December 07, 2024

Supposedly rotated tires and checked pressure. However, even though paperwork said this was done (pressure to 35lbs), the pressures read at 26 on our way home. Questionable as to whether the tir More

by WUBBYHUBBY
Service Time
Recommend Dealer
No
Employees Worked With
Matthew M.
3.0
This rating includes all reviews, with more weight given to recent reviews.