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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
514 Reviews

514 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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December 18, 2024

Matt always takes great care of me. He was so friendly and accommodating. He always makes it a pleasure to have my car serviced there. More

by KIRERD07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

The customer service has not been ideal. The online scheduler is frequently down and it has been very difficult to make appointments via phone. They almost didn't honor my free oil change co More

by SILVSE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tylor Barnhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Service too expensive service too expensive service too expensive service too expensive service too expensive service too expensive service too expensive service too expensive! More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
December 07, 2024

The service writers are amazing, communicated well and resolved my problem il keep coming back More

by nicholasrlang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
December 07, 2024

Supposedly rotated tires and checked pressure. However, even though paperwork said this was done (pressure to 35lbs), the pressures read at 26 on our way home. Questionable as to whether the tir More

by WUBBYHUBBY
Service Time
Recommend Dealer
No
Employees Worked With
Matthew M.
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

My favorite place in the entire world. My favorite boys to go to when I break my car. 10/10. <3 More

by Hannah Flansburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NATE!!!! :)
November 30, 2024

I made an appointment for 8 am. My car did not get pulled in until 9. Why make an appointment if it is first come first serve. Work was completed properly. More

by DONALDJBURNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Matthew is very kind and very helpful, always take care customer like how he greet customers every time I come there enjoy coming there TY More

by HONEYBUN1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

I like that they work with me and explain everything they did on the car plus they was done really fast More

by LadyWolf11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

I believe your service is probably the best I have experienced at any dealers. My only fault I found was your waiting room was cold. I went to the front of your business. Which was warm. More

by blankenship_06062
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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