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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.4
674 Reviews

674 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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August 28, 2025

Michelle in the service department was excellent. Took very good care of me. She was very friendly accommodating. . More

by zachr1969
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michelle Murphy
Sep 05, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 27, 2025

The service was a Blessing as always. They took care of what was needed in lee than an hour!! More

by MARKFERRENTINO28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 27, 2025

This is my fourth vehicle from Vision Hyundai, and I couldn’t be happier with the consistent quality and service I’ve received over the years. The team has always made the car-buying process smooth and More

by gwash1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 25, 2025

Our opinion has changed. We have a 2021 Forester. The Sunday before Christmas our heat stopped working. It was a cold two weeks before we could get an appointment at the d More

by LMW470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Melino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 23, 2025

I like Vision Hyundai car dealership in Henrietta and I bought 3 cars from them…. More

by Chittapho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 23, 2025

The intake person was knowledgeable, polite and very accommodating --- as has regularly been the case over the last few decades. She was a fine and considerate salesperson and I well appreciated her adv More

by lcollteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 27, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 22, 2025

Muy satisfecho del servicio que ustedes me han dado en la ocaciones que me ha servido. Thank you to your staff. More

by Celio A Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 21, 2025

Fast, friendly. Easy check in and check out. Easy to make appt. I am appreciative of the good service. Thank you More

by jenraines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 21, 2025

The people were very friendly and welcoming. They got me in right away and I was very happy More

by jeanniehart3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 16, 2025

Great place to do business. Loved the video of my car I highly recommend Vision More

by MAG7324
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 20, 2025 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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