Vision Hyundai Henrietta Rochester - Service Center

Had check engine light come on. Got me in right away.Diagnosed and fixed issue within an hour.No charge.Very satisfied Got me in right away.Diagnosed and fixed issue within an hour.No charge.Very satisfied More

Because I left a message for a return call and was contacted expeditiously with a same-day opportunity for service on my critical issue, and upon arrival was warmly greeted despite internal constructi contacted expeditiously with a same-day opportunity for service on my critical issue, and upon arrival was warmly greeted despite internal construction and external frigidness, Mathew fully explained needed service with pricing, which I agreed to, and proceeded performing necessary measures allowing my vehicle continued operation, I give the Vision Hyundai, Henrietta dealership's Service Department highest marks in all categories. More

The best service center in all of Rochester. I wouldn't take my car anywhere else when there's a problem. I wouldn't take my car anywhere else when there's a problem. More

I've no longer an employee but still a customer for the service department! & that reason is because this GUY RIGHT HERE!! Matt is the best advisor, he's knowledgeable. Tylor, Matt, and Matt are the best t service department! & that reason is because this GUY RIGHT HERE!! Matt is the best advisor, he's knowledgeable. Tylor, Matt, and Matt are the best thing to happen to this Location. Stems from the leadership in the service department by Greg. Sadly I chose the wrong side of the business but greatful to have worked with these fellas. More

Told them exactly what was wrong with the car. Needed a coolant temp sensor. It was going open when ambient temp was below 20F or so. Scheduled appointment a week out. Was told at the appointment Needed a coolant temp sensor. It was going open when ambient temp was below 20F or so. Scheduled appointment a week out. Was told at the appointment they needed to order the part. Really? Told them I wanted a NYS inspection. Intentionally made sure the car had no codes and was driven far enough that it was ready. They unhooked the battery and did the repair before even thinking about the inspection, then told me a story about the car throwing a code. I wasn't born yesterday. They handled it totally wrong. When a customer calls and tells you you need a temp sensor and it sounds like they might know what they're talking about order the part! Then when the customer tells you they need a NYS inspection check for codes and do it before the repair. It's not rocket science. More

Drew was knowledgeable, patient, and polite. We look forward to continuing to work with him. We look forward to continuing to work with him. More

Great and friendly service, clean, waiting area, great experience Would recommend this dealership service department to everybody I know happy holidays experience Would recommend this dealership service department to everybody I know happy holidays More