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Vision Hyundai Henrietta Rochester - Service Center
Rochester, NY
588 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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588 Reviews of Vision Hyundai Henrietta Rochester - Service Center
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May 07, 2025
I could have been told prior to new law about tint on window took my inspection sticker off and had to pay 21.00 they could of told me before very unhappy customer window took my inspection sticker off and had to pay 21.00 they could of told me before very unhappy customer More
by pmcbrunson24
Verified CustomerEmployees Worked With
Inspection worker idk
May 07, 2025
I bought a car 6 months ago and already needed an essential part of the car that was supposedly inspected and sold as certified. I waited almost 4 hours for this thing to be done. The only positive t essential part of the car that was supposedly inspected and sold as certified. I waited almost 4 hours for this thing to be done. The only positive thing about this was Matthew, I believe. More
by Nicholasqcriss
May 02, 2025
Clearly showed they do not care about my issue. They insisted that there is no manufacturer’s warranty on tires when you buy new car. I knew it exists just not easy to actually get money, but they They insisted that there is no manufacturer’s warranty on tires when you buy new car. I knew it exists just not easy to actually get money, but they just kept saying there is no warranty. Also after I replaced 2 tires and asked what kind of warranty new tires have they again told me only one year warranty even these tires have much longer warranty. More
by Oleg
Employees Worked With
May 02, 2025
They seem to solve my sport sonata problems! !! No problems every time, I had an issue with a 2018 sport sonata! Very Pleased!!! !! No problems every time, I had an issue with a 2018 sport sonata! Very Pleased!!! More
by LSTROMAN720
Employees Worked With
May 01, 2025
I arrived a little before 7:30. Was checked in immediately by Michelle. Printed paperwork & took my key back to get started. Brandon Cane in @ 8:00 & took over. Both very pleasant. Was checked in immediately by Michelle. Printed paperwork & took my key back to get started. Brandon Cane in @ 8:00 & took over. Both very pleasant. The dealership is under construction but environment is still comfortable & everyone is still doing their part as usual. More
by Bev
Employees Worked With
Michelle checked me in & Brandon let me know when everything was done. It was a great experience.
April 28, 2025
Great place to have your car repairs. I called and got the appointment I wanted. Wry accommodating I called and got the appointment I wanted. Wry accommodating More
by MAG7324
April 26, 2025
While the dealership is in a major renovation with minimal customer facilities including indoor restrooms the service staff continues to provide exemplary customer focus and service! The only missing minimal customer facilities including indoor restrooms the service staff continues to provide exemplary customer focus and service! The only missing perk that numerous customers appreciated while vehicle shopping and waiting for vehicle service was "popcorn machine"! More
by rcbhoa
April 23, 2025
In and out as promised for an inspection. Due to construction waiting area is less than I would expect. Due to construction waiting area is less than I would expect. More
by RHB50
Employees Worked With
