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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.4
697 Reviews

697 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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September 29, 2025

Staff is always friendly, informs me of recommended maintenance and helps me prioritize when funds are short More

by MLW54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
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September 29, 2025

The best experience I've had since I've gotten my car repaired I would recommend your shop to anyone who's trying to get that car fixed out the right way two thumbs up More

by Johnb90
Recommend Dealer
Yes
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September 29, 2025

This was my first visit to Vision service as this my first Hyundai. The construction was bothersome but the staff and service was very good! More

by pcallag22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 26, 2025

Friendly gentleman who waited on me They let me know what was being done on my car and they explained the video we now receive. More

by sandcastle746
Recommend Dealer
Yes
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September 25, 2025

Tylor, Matt, Brandon, and Luis are awesome in service! Quick fast and efficient service. Technician Nate is awesome and communicative throughout the whole process! More

by viktoriaguy27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike J.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quoc H.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor, Nate, Luis, Brandon
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Sep 25, 2025 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 25, 2025

Very effective and time efficient! Good communication Was able to resolve the issue and fix the problem in the SUV More

by jsosalorenzo81
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 26, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 25, 2025

Matthew Melino did a great job with communicating and addressing my concerns i would highly recommend More

by JMANV1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 25, 2025

Finish the job in a timely manner, very professional and friendly, the waiting room was clean, very nice More

by GREENJOSEPH89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Sep 25, 2025 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 24, 2025

Any issues that I had Viktoria was able to patiently work with me and address them. She did great with finding helpful solutions. She was very friendly and very easy to work with. More

by HRUMFOLA
Recommend Dealer
Yes
Employees Worked With
Viktoria Guy
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Sep 25, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 24, 2025

Got me in quickly to get my brakes fixed. Kind of expensive but good work. More

by BRYCEFEGLEY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermey, Tylor, Brandon.
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Sep 25, 2025 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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