Vision Hyundai Henrietta Rochester - Service Center

Friendly and listened to my concerns. Though the waiting area is being remodeled there was ample space Though the waiting area is being remodeled there was ample space More

Wife and I had a wonderful experience purchasing a used vehicle from Vision. Our salesman Eric was great! vehicle from Vision. Our salesman Eric was great! More

Vision Hyundai Henrietta Service Department is under construction, but very friendly and helpful despite having to deal with construction. We appreciate this a lot! construction, but very friendly and helpful despite having to deal with construction. We appreciate this a lot! More

I always expect great customer service in parts dept and the service dept and have never been disappojnted the service dept and have never been disappojnted More

I came in for a NYS inspection and new wipers + a overall check of the car; this all went well. Two days before my appointment, however, I was sent a text that offered a car for me to use during my wait t check of the car; this all went well. Two days before my appointment, however, I was sent a text that offered a car for me to use during my wait to go to a local coffee shop instead of waiting in the waiting area. When I asked about it, and told Michelle, the person who served me, that I had accepted the offer via text, she told me that "maybe there is a shuttle; I will ask about it." She never came back to tell me any details. The dealership is under construction - so I was waiting in the wrong section of the parking lot, unable to see the sign on the door because it was snowing. I was pretty frustrated that I had been there first and had been waiting and was in the wrong place. I would have appreciated a notification about this when the reminder of my appointment came via text. More

Excellent and swift resolution with multiple options presented, including one that didn’t price gouge presented, including one that didn’t price gouge More