Vision Hyundai Henrietta Rochester - Service Center

Very efficient. Great service. My only recommendation is they need to update the waiting run area. Only one high take to use if you want to do bumper worth while wai Great service. My only recommendation is they need to update the waiting run area. Only one high take to use if you want to do bumper worth while waiting. Not a whining or congealed area. More

Car was brought in for an oil change, then the dealership advised $2,400.00 in preventative maintenance work that was unwarranted (drive belt had been changed within the last 1000 miles, spark plugs replaced advised $2,400.00 in preventative maintenance work that was unwarranted (drive belt had been changed within the last 1000 miles, spark plugs replaced month prior, brakes recently replaced, owners manual advises no changing of transmissjon fluid). Scam. More

Matthew M. is very dishonest. Last month she came in for a NY state inspection appt. & upon checking in was asked it my husband’s vehicle has tinted windows. Ma is very dishonest. Last month she came in for a NY state inspection appt. & upon checking in was asked it my husband’s vehicle has tinted windows. Matthew stated it will not pass inspection with any tint on the windows. I called my husband and he asked Matthew to check the windows with a tint meter to verify how much light comes thru. Matthew stated they don’t gave a tint meter (it’s actually a requirement for any shop/dealership that does inspections to have a tint meter so it’s pretty foolish for him to lie about that). At that point my husband requested to speak with Matthews manager and then Matthew gave the phone to one of the mechanics/techs who was honest about having a tint meter. Prior to the above incident Matthew M. told me Hyundai is no longer honoring the 10 free oil changes that were part of my signed contract when purchasing my car. He stated they are instead providing free NY state inspection for my vehicle and any other vehicle in my household. Wasn’t expecting to get a bunch of B.S. with the free inspection! More

Transparent and fast service, would recommend. Very professional and friendly staff, kept me informed about my car’s condition. Very professional and friendly staff, kept me informed about my car’s condition. More

The gentlemen in service were great fighting with my warranties! Got me rides when I needed them. I am new to the area an will use them again. warranties! Got me rides when I needed them. I am new to the area an will use them again. More

He's very communicative, friendly, and lets yoy know whats going on with your vehicle always calls you back right away he has excellent customer service skills i really appreciate him whats going on with your vehicle always calls you back right away he has excellent customer service skills i really appreciate him More

Very smooth experience and the Salesman name Ryan was very nice & patience with me for the transitioning into our new vehicle. I'm very happy. very nice & patience with me for the transitioning into our new vehicle. I'm very happy. More

It is always a great experience and I am looking to work at Hyundai keep up the great work at Hyundai keep up the great work More

Mathew is one of the best service advisors I have ever had the pleasure working with very professional had the pleasure working with very professional More

Very easy to work with. Both the finance department and service department were able to assist me in a swift manner. Both the finance department and service department were able to assist me in a swift manner. More