Vision Hyundai Henrietta Rochester - Service Center

It was expected I had a solid service experience with the staff at the store staff at the store More

The customer service there was dismissive and not very attentive at all. There was not explanation of the multi-point inspection and how it’s different than the service I requested attentive at all. There was not explanation of the multi-point inspection and how it’s different than the service I requested More

Very hard to get a hold of when checking on the status of my car. When I leave a message it takes day before anyone calls back. Had to get a hold of upper management to get anywhere. Not happy with Vision H my car. When I leave a message it takes day before anyone calls back. Had to get a hold of upper management to get anywhere. Not happy with Vision Hyundai at all. Sales or services. More

Friendly, efficient and compassionate. Friendly service, very efficient and knowledgeable. My overall experience has been wonderful. Friendly service, very efficient and knowledgeable. My overall experience has been wonderful. More

Nate is absolutely phenomenal! He works on my car every time and I couldn't recommend him and Michelle more! He works on my car every time and I couldn't recommend him and Michelle more! More

Overall, everything was great. Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out that night I almost had a quick accident because I didn't realize right away they were not on. My suggestion is to set the headlights back to whatever setting they were in when they did there work More