
Vision Hyundai Henrietta Rochester
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great service and follow through. Made sure that everything was done well and when there was some difficulty gave me excellent explanation Made sure that everything was done well and when there was some difficulty gave me excellent explanation More
In person: professional, friendly, attentive. Phone: that person (female) rushes and doesn't listen. Great experience Phone: that person (female) rushes and doesn't listen. Great experience More
My 1st time there for service & had no problem except waited a long time, & the part needed was not in stock! Still waiting for part to come in. Because it involves fixing the rear hatch that will not op waited a long time, & the part needed was not in stock! Still waiting for part to come in. Because it involves fixing the rear hatch that will not open, I'm anxious to see it repaired! More
Waited 2 hours when car was being inspected. When I finally asked service dept what was taking so long they said machine broke down. I said how long ago. They replied 10 minutes.i had an appt 2 When I finally asked service dept what was taking so long they said machine broke down. I said how long ago. They replied 10 minutes.i had an appt 2 hrs earlier. What was the delay. Prior to this I was in for an oul change which took 3 hours. This is NOT the Vision I used to deal with. More
I was in and out quickly, but they forgot to tell me the trip prior that I had to pay and order the part first...they just told me to come back the following week because the part wasn't in stock, and that trip prior that I had to pay and order the part first...they just told me to come back the following week because the part wasn't in stock, and that my car would be fixed the day the part came in...so I lost a week of time because of poor communication...but when I came back after the part was ordered and paid for everything went well and my car was fixed in a timely fashion.. More

This is the second car I bought. At vision Hyundai in henrietta. They are always so nice and thorough. The service department is great to At vision Hyundai in henrietta. They are always so nice and thorough. The service department is great to More