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Vision Hyundai Henrietta Rochester

Rochester, NY

4.5
1,120 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,120 reviews

April 02, 2024

Great service and follow through. Made sure that everything was done well and when there was some difficulty gave me excellent explanation More

by wejahnke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
Apr 04, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 01, 2024

I had an electrical issue and they brought it right and started repairing it Great service More

by MAG7324
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 04, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 01, 2024

Courteous, efficient, goid workman ship Their the best I bring them treats sometimes Love them More

by FRAN7462
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate , Matt service
Apr 04, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 01, 2024

Usually a very positive experience, no issues or concerns. Very good customer service desk workers. More

by SFRIES1
Recommend Dealer
Yes
Apr 04, 2024 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 01, 2024

In person: professional, friendly, attentive. Phone: that person (female) rushes and doesn't listen. Great experience More

by melindak
Recommend Dealer
Yes
Employees Worked With
The great guy at the check in desk with the John 3:16 tattoo. (I'm so sad his name has slipped my mind today). He's fantastic!
Apr 04, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

April 01, 2024

My 1st time there for service & had no problem except waited a long time, & the part needed was not in stock! Still waiting for part to come in. Because it involves fixing the rear hatch that will not op More

by eddef47
Recommend Dealer
Yes
Employees Worked With
Matthew Chevier
Jul 08, 2024 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

April 01, 2024

Waited 2 hours when car was being inspected. When I finally asked service dept what was taking so long they said machine broke down. I said how long ago. They replied 10 minutes.i had an appt 2 More

by WENDYPAT622
Recommend Dealer
No
Employees Worked With
Service dept
Apr 04, 2024 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 01, 2024

I was in and out quickly, but they forgot to tell me the trip prior that I had to pay and order the part first...they just told me to come back the following week because the part wasn't in stock, and that More

by LRRNSTEVENS5
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Apr 04, 2024 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

April 01, 2024

Quick friendly service Did all that was expected during this visit. Was very congenial. Hyundai More

by MFRJR
Recommend Dealer
Yes
Apr 04, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 30, 2024

This is the second car I bought. At vision Hyundai in henrietta. They are always so nice and thorough. The service department is great to More

by Gigi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy D
Apr 04, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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