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Vision Hyundai Henrietta Rochester
Rochester, NY
1,118 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts.
But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,118 reviews
August 07, 2024
They don’t seems be professional and knowledgeable about the issue! Needs to revisit there often! the issue! Needs to revisit there often! More
by GODLOVESGIDEON
Verified Customer
August 05, 2024
Convenient location and stays on time with appointment to get in and out in timely manners get in and out in timely manners More
by john-santangelo
Employees Worked With
August 04, 2024
The staff is friendly enough. But having a hard time scheduling a time to leave my vehicle overnight for service to look at an engine noise. I need a loaner and for 2 weeks I have But having a hard time scheduling a time to leave my vehicle overnight for service to look at an engine noise. I need a loaner and for 2 weeks I have been told there isn’t one available. I don’t understand that if I schedule a specific date and time to drop off my vehicle and tell service that I will need a loaner car that they can’t either hold one for me or work out a date and time when they will have one. Very frustrated which is the reason for lower rating. Tempted to go to another Hyundai dealer for service. More
by Degray1573
Employees Worked With
Brendan
August 04, 2024
Taylor was great 👍 Helped me get my car detailed and did an outstanding job. Love this dealerships team very welcoming and great people to deal with!!! an outstanding job. Love this dealerships team very welcoming and great people to deal with!!! More
by ryan33090
Employees Worked With
Tim Devald, Evan Bradoc
August 03, 2024
The service writer was very friendly and took good care of me. He made a point to point out what service was done and he walked me out to my car when it was finished. of me. He made a point to point out what service was done and he walked me out to my car when it was finished. More
by Jennifer.sosa831
Employees Worked With
I don’t remember
August 03, 2024
Tylor was fantastic. Got my vehicle in and out fast, but more importantly Identified the issue that caused my car’s problem and made sure it was rectified. My Palisade i Got my vehicle in and out fast, but more importantly Identified the issue that caused my car’s problem and made sure it was rectified. My Palisade is now running beautifully, thanks to the Vision Hyundai service department. More
by hjnicolay
Employees Worked With
August 02, 2024
Tylor is awesome! I have a Genesis and it is hard to get serviced, but Hyundai service dept is always willing to take a look. Tylor will only suggest fixes he is sure I have a Genesis and it is hard to get serviced, but Hyundai service dept is always willing to take a look. Tylor will only suggest fixes he is sure of and always very attentive. More
by acpeletz
Employees Worked With
August 02, 2024
I took my Elantra to Vision Hyundai Henrietta for service. They were very kinds and informative to me of the service and completed everything in a short while. I feel much safer. Thanks much! service. They were very kinds and informative to me of the service and completed everything in a short while. I feel much safer. Thanks much! More
by jhq0123
Employees Worked With
August 01, 2024
This is the first car dealership that I actually believe cares about customer service. They are amazing. I did not buy an expensive car, but they treated me wonderfully and really went the extra mile for me cares about customer service. They are amazing. I did not buy an expensive car, but they treated me wonderfully and really went the extra mile for me (both sales and service) Everyone should go to Vision. More
by RAILMAJ
July 31, 2024
The service dept of this dealership is excellent. Always ready to accommodate, professional and reliable. Have been dealing with the. For over 17 yrs. Am on my 3rd Tucson and plan to purchase a 4 Always ready to accommodate, professional and reliable. Have been dealing with the. For over 17 yrs. Am on my 3rd Tucson and plan to purchase a 4th when it's time. Always been pleased with Vision. Only one complaint is long wait times but overall, is excellent. Debbie Terry More
by Callie17
Employees Worked With
