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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,166 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,166 reviews
Verified Customer
January 10, 2025
Honestly, I was a beat away from trading my car in and starting over with another one. There was a deep hum in my jeep that no one could figure out. I brought my jeep in for a Service Start/Stop alert, bu starting over with another one. There was a deep hum in my jeep that no one could figure out. I brought my jeep in for a Service Start/Stop alert, but was informed there were software updates and a part had to be replaced. It was a long process (spanned over a holiday and a few weekends) but honestly I feel like I have a new car now. Thank you!! More
by Christina D.
Employees Worked With
Johnny was great!
January 09, 2025
Stay away from this dealership. No one ever answers the phone and you leave a voice message they never call you back. I've never seen a dealership where the sales people are overly No one ever answers the phone and you leave a voice message they never call you back. I've never seen a dealership where the sales people are overly eager to sell anyone a vehicle in their inventory. They'll tell you a price then when you go to make a deal they'll raise the price on you and expect you to pay that price. They also will try to sell a new 2024 Ram as new with almost 3,000 miles on it. They call a loaner truck that's been used by numerous people. Stay away from this dealership the old adage buyer beware. They obviously have very few people working there they can't keep anybody and there's obvious reasons for this. How they are even in business is beyond me. More
by js25
Employees Worked With
Jeremy Sales Manger and Andrew the Salsman
January 09, 2025
The service department employees were very helpful, polite, professional, and willing to work with me polite, professional, and willing to work with me More
by None
January 01, 2025
My first time getting my vehicle serviced here. Communication was excellent. General maintenance was done and recall work was scheduled Communication was excellent. General maintenance was done and recall work was scheduled More
by maryjoyce0215
Employees Worked With
December 29, 2024
Excellent service. Not easy getting through on phone to make appointment. Problem taken care of. Service rep communicated clearly. Service done on time. Not easy getting through on phone to make appointment. Problem taken care of. Service rep communicated clearly. Service done on time. More
by BARBSMITH1230
Employees Worked With
December 28, 2024
The service team was very efficient and courteous. They serviced my Grand Cherokee with oil change and rotation. They serviced my Grand Cherokee with oil change and rotation. More
by andrewgfrate
Employees Worked With
December 28, 2024
Fast, friendly and efficient. They inspected my car quickly and explained all the options that I had. I’ll definitely continue using them. They inspected my car quickly and explained all the options that I had. I’ll definitely continue using them. More
by 1978JEDWARDS
