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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,203 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,203 reviews
March 02, 2025
Prompt scheduling of the visit and prompt completion of the work. Delivered as promised. Thanks! the work. Delivered as promised. Thanks! More
by rdiraddo
Verified CustomerEmployees Worked With
March 01, 2025
Joe was such a pleasure to work with! Top tier service. I had looked at a couple dealers closer to me (I’m based near Albany which is a few hours from Rochester)but couldn’t find someone Top tier service. I had looked at a couple dealers closer to me (I’m based near Albany which is a few hours from Rochester)but couldn’t find someone that I could work with. Jo was worth the distance because he goes the extra mile for you! More
by VALERIEO
Employees Worked With
February 28, 2025
They are so helpful and pleasant and give me incredible peace of mind. My experiences with everyone there have been excellent. Cynthia is a real asset to their customer service and Frank is always super at peace of mind. My experiences with everyone there have been excellent. Cynthia is a real asset to their customer service and Frank is always super attentive to my concerns. Major kudos! More
by stephinny
February 28, 2025
Pleasure to deal with the service dept. . priced fairly and everything promised was done on time. . priced fairly and everything promised was done on time. More
by tar4311
February 27, 2025
The dealer had quite a lot of trucks to choose from I have been here before have been here before More
by tayers2
Employees Worked With
February 27, 2025
Always have a great experience here! It's worth the dive across the city to get my Jeep serviced here. Thank you!! It's worth the dive across the city to get my Jeep serviced here. Thank you!! More
by agolden4470
February 26, 2025
Repaired everything i asked except for left headlight which has no low beam. Service department still passed it gor an inspection. I made another appointment on March 1 to repair it. More of my time an which has no low beam. Service department still passed it gor an inspection. I made another appointment on March 1 to repair it. More of my time and money. More
by BLAKELY18
Employees Worked With
February 23, 2025
Finance guy was very rude with me after I sat there for 3.5 hours waiting for him he tells me I can’t pay for my taxes with outside financing. Huge waste of time. 3.5 hours waiting for him he tells me I can’t pay for my taxes with outside financing. Huge waste of time. More
by Phil.feath1
February 22, 2025
Ridiculous expensive. .. No communication Never returned my calls or messages Will not be back and certainly won't purchase another vehicle there .. No communication Never returned my calls or messages Will not be back and certainly won't purchase another vehicle there More
by cvial97
Employees Worked With
Did not work with jim
February 21, 2025
Zach Seitz was wonderful, he showed me a vehicle and made sure I was happy about everything! sure I was happy about everything! More
by Christi
