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Vision Chrysler Dodge Jeep Ram

Rochester, NY

4.1
1,153 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,153 reviews

August 02, 2024

Beware, they practice bait and switch. Car "no longer available" when you go to appointment. More

by BaitandSwitch Not ok.
Recommend Dealer
No
Employees Worked With
Joe C.
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

The team was accommodating and professional. They made sure to keep me informed throughout the entire process. More

by JOHNSCULLY282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

I was in and out very quickly loved it. Josh made it so I came in and drove off More

by jay.colon49
Recommend Dealer
Yes
Employees Worked With
The finance guy I don’t remember his name was the best he was from another one visions but not that one , Josh Reyes
July 31, 2024

The service writer argued with me about my extended warranty even though they had already done work under the warranty. He also argued with me about replacing both front bearings stating that only the More

by jefftomaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Hooper
July 28, 2024

Thoroughly explained what the issue was with my car. Didn’t need anything fixed at that time, and appreciated the no charge visit! Thank you! More

by ldwyer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

Major lack of communication and routing the cashier "mission impossible to get ahold of service reps by phone" More

by bdoohan8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these people helped me
July 27, 2024

Service was great, kept me updated. Not sure if cost was little high. Battery cost was a little costly. More

by antrita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

Not enough mechanic’s which limits the number of appointments that are available. Appointments need to be scheduled weeks out. More

by KKLINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

I had an appointment. Service was completed in less time than expected They kept me informed throughout the process and when it was time to pick up the car they double More

by JCLang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzalaz
July 25, 2024

Very welcoming, Frank and Will went above and beyond been over backwards to assist me with a few issues. In all everybody in the service department, great people. More

by knightowl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie, and garret are super awesome
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