Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,592 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,592 reviews
March 04, 2021
no nonsense, up front, knowlegable staff, made the buying process easy and seamless. Eric was great to work with and the end result is we love our truck! process easy and seamless. Eric was great to work with and the end result is we love our truck! More
by SSTIO1950
Verified CustomerEmployees Worked With
Eric Ditil
March 03, 2021
Flexible, responsive, fast, and fair! I felt comfortable and trusted their assessments and recommendations. Would definitely recommend to family and friends, and will use again. and trusted their assessments and recommendations. Would definitely recommend to family and friends, and will use again. More
by jasonw517
Employees Worked With
Other Employees :
Cannot recall actual mechanic/technician, but he was excellent., Ron K., Elizabeth L., Dan P., Brendan Schwartz
February 27, 2021
Just got an oil change and rotation of tires. Very quick service with no problems in the service area. Also, all were very professional with smiles. service with no problems in the service area. Also, all were very professional with smiles. More
by Cban712
Employees Worked With
No one in particular.
February 20, 2021
Vision always treats me phenomenally. Their customer service and service to my vehicle has always been above and beyond exceptional. I will definitely continue to use them for all my dealer needs. service and service to my vehicle has always been above and beyond exceptional. I will definitely continue to use them for all my dealer needs. More
by hypnojw
February 17, 2021
Excellent service as alway. Everyone is courteous, friendly and attentive to all my requests. Booking appts is easy and service is quick. Would recommend to friends. friendly and attentive to all my requests. Booking appts is easy and service is quick. Would recommend to friends. More
by Dave
February 17, 2021
Great service and sale. Been a loyal Ram customer and continue to do buisness with this great dealership. Nothing further to add regarding this sale. continue to do buisness with this great dealership. Nothing further to add regarding this sale. More
by rf
Employees Worked With
John Schneider
February 15, 2021
I had a great experience with their service here. Everyone was really friendly and we were able to work out a deal, quickly and efficiently. Everyone was really friendly and we were able to work out a deal, quickly and efficiently. More
by Emart729
Employees Worked With
Alex, sales & D. Gulick , Bill W., Joe P.
February 12, 2021
Excellent experience. With sales, financing and meeting service employees The new Jeep we purchased options were explained and how to use them. Shown how drive in service bay operates when bringing vehic service employees The new Jeep we purchased options were explained and how to use them. Shown how drive in service bay operates when bringing vehicle for service More
by Edgesel
February 10, 2021
The service coordinators are professional and knowledgeable. Dan is always extremely pleasant. I have been going to this dealership for the past four years because of them. knowledgeable. Dan is always extremely pleasant. I have been going to this dealership for the past four years because of them. More
by tpek
Employees Worked With
Dan-service coordinator
February 02, 2021
Dan and the rest of the service department are the best!! Very professional staff. They go out of there way to make sure the customers are satisfied best!! Very professional staff. They go out of there way to make sure the customers are satisfied More
by Betty
Employees Worked With
Dan
